Kati Johnson Email & Phone Number

Chicago, Il, Us

New York, Ny, Us

• Acts as a trusted Technical Advisor to large healthcare enterprise customers, increasing product adoption and program expansion.•Special focus in Kubernetes based UiPath Automation Suite on Redhat Linux, using Rancher RKE2• Expertise in managing and deploying enterprise software technologies, through support of infrastructure setup, product installation, upgrades, and maintenance.• Provides thought leadership through trainings, webinars, and customer facing presentations.• Proven ability to manage and prioritize multiple customer support cases simultaneously, identify and resolve customer issues, and maintain customer satisfaction.• Excellent customer service, problem-solving, communication, and organizational skills with ability to work independently and on a team.

New York, Ny, Us

New York, Ny, Us

Kalamazoo, Mi, Us

• Proven ability to lead and motivate a team as leader of events department.• Created Asana task management system and Kanban project tools, with automated task management systems.• Supported both client-facing and business-facing initiatives, with a focus on project and process management.

Chicago, Il

• Responsible for all aspects of sales and coordination of off-premise catering services from initial inquiry through booking, to event planning and execution.• Exceeded sales goals and was the highest selling team member in 2017 thru 2018.• Coordinated over 100 weddings, including their custom menus, rentals/equipment, décor, staff, timelines, floorplans, and outside vendors.• Maintained customer satisfaction to ensure repeat bookings and 5-star online reviews.• Proficient in eco-conscious event design, including seasonal/local/organic menus, recycling, composting, low waste procedures, etc.

Managed member database and engagement, including marketing and newsletter utilizing Mail Chimp.

Boston, Ma, Us

Planned and executed large scale community service events on a team of 5 senior-corps members. Our events ranged from 40-1,000 volunteers, and typically took place in inner-city schools. During this program, I developed skills as a event manager, community leader, designer, and teammate.

Boston, Ma, Us

Tutored and mentored a cohort of 20 at-risk 9th graders with daily intensive tutoring. I offered in-class support, while pulling students out and personally running small group tutoring sessions in both Math and English. I also worked on several large scale projects outside of the classroom, including the development and management of a school garden, grant preparation and management, and the planning of a full-scale service day where 100+ volunteers engaged in school beautification projects.

Bachelor'S Degree, Multi/Interdisciplinary Studies

Front End Development, Information Technology

Bachelor'S Degree