Katia Brown Email & Phone Number

Secaucus, NJ

• Provides an enhanced customer experience, making critical decisions on behalf of the company by servicing local Trade Show Contractor accounts and by working with Event Organizers to provide onsite customer service.
• Manages details of set-up, move-in and move-out procedures with local contractors. Represents CORT management at pre-con meetings, and may in some cases lead these meetings. Plan and lead district pre-con meetings to.
• Maps orders onto tradeshow floor plans. Supervises temporary labor at tradeshow or event site.
• Onsite contact for Exhibit House clients in cooperation with the Sales Executive and Sales Management.
• Maintains relationships with local and national contractors. This includes conducting scheduled service calls, and being available to address contractors and exhibit house concerns on a 24/7 basis.
• Reconcile and audit order accuracy prior to invoicing. Update and track orders and delivery reports through the company's system.

• Responsible for greeting incoming patients, distributing paperwork, entering demographic and insurance, and handling the processing of insurance.
• Perform insurance data entry
• Maintain daily schedule
• Answer phones
• Maintain updated bed ability and facility services information
• Record payments and collect balances due at check in

Providence, Rhode Island

• Responsible to coordinate between the auction and the external associates
• Work with event venue to coordinate menu, event logistics, set-up details, etc
• Create Live Auction notebook for auction recorder/auctioneer
• Provide final transport of auction items to event venue on day of event
• Oversees and directs day of event set-up and break down
• Coordinates design and printing of auction supplies - silent auction bid slips, event signs, catalog, bid cards, etc

Greater New York City Area

• Lead all group meetings prior to the event to facilitate effective communication between departments
• Track, manage and reduce on site costs, while maintaining high levels of customer service for exhibitors/sponsors and attendees under the company’s program sky
• Assist with arranging catering and AV equipment needs for IQPC events, and Database entry
• Negotiate and reconcile final venue bills, all invoices and payments
• Created and revised room layouts for each event

Providence, Rhode Island Area

• Managed day to day operations of the office
• Providing quality customer service
• Organizing and maintaining paper and electronic files
• Assisting with other special projects related to design and exhibitions
• Attending and assisting with community events
• Making photocopies, sending faxes, shredding documents

Bachelor Of Science (B.S.), Sport, Entertainment, Event Management

Education record