Katie Dixon Email and Phone Number

Hugo & Cat employees were acquired by Weber Shandwick agency.

Led and performed ecommerce platform demonstrations and training sessions for Fortune 1000 clients Gathered client’s business and technical requirements in order to build custom ecommerce platform Worked directly with client and internal stakeholders to implement technology strategy, deliverables and data Created, reviewed and consulted Statement of Work documentation for future technology deployments Performed ecommerce site analyses to transition onto new technology platform

Configured, deployed and maintained multiple eCommerce platforms for fortune 500 accounts Sole technology, implementation, and support specialist for 30MM account on VALO portal suiteManaged order routing of POS materials with 30 million in revenue to inventory warehouseLed multiple large scale project builds for new and existing clientsModernized INTL shipping methods by implementing custom shipping table to bring higher profitWorked with reporting team to implement multiple custom client data reports Collaborated with Product Managers and Development to evaluate and develop system enhancements Trained US and INTL users through live and recorded demos and documents of eCommerce platformHandled customer provided design files to create variable data templates for end user customization Worked with project managers to gather, verify, and implement client dataParticipated in bimonthly meetings with Enterprise account to provide solutions to site issues and limitationsCommunicated with internal technical, development and customer support teams to remediate site issues

Coordinated image/merchandising systems for production & maintenance of 1400 online campus storesEnsured merchandise was available online within defined timelinesManaged 100+ vendor images; assisted internal & external partners; provided training materialsHandled all product attributes; built product names & descriptionsProcessed images and online catalog production for partner schools; handled product attributesMonitored presentation of all online merchandise; resolved merchandise issuesSearch Specialization: restructured website catalogs; brought more relevant search resultsUtilized search strategy techniques to improve optimize specific search resultsImproved site merchandise with taxonomy of product data names, descriptions and attributesCreated image product banners displayed on category pagesAssisted in migration to Adobe Scene7 server; renamed 20,000+ images; prepared images for 360-viewContributed in transition of 250+ stores from Neebo to Follett, with 15% of site setups in 8-week time frame

Provided customer service and tech support to students and the Kenosha Community.Organized and managed inventory for media equipment and library books.

Assist with front-end website maintenanceCreated a two-sided pamphlet that includes company and product informationDesigned layout for an original gift certificateAssisted customers with product questions and purchasesPackaged and labeled products for retail and wholesaleSpreadsheet data entry