Katie Hicks Email and Phone Number

• Managing accounts to grow and maintain a strong relationship ensuring all needs are met• Maintain 100% retention rate year over year• Assist sales team with key account sales meetings/presentations• Coordinate marketing tools for accounts to help increase sales by 15% year over year• Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements

- Act as a consultant between client and Media team to ensure quality customer service is provided and project goals and timelines are met- Working with the client to understand immediate marketing needs and provide planning assistance - Solution-driven outlook to assist in analysis of client issues in the best interest of both the client and BrandMuscle- Managing a small team of 3-4 marketing representatives, ensure team is meeting goals and exceeding expectations as well as promote career development

- Office Administrator responsible for the general office management tasks and organization, call screening, partner/client agreements, hiring of interns and entry level positions - Executive Assistant to CEO and VP responsible for scheduling meetings, recording meeting minutes, travel arrangements, coordinate team events- Project Coordinator responsible for tracking projects from lead stages through execution and completion, organizing and allocating tasks, client correspondence and order fulfillment, trade show organization and execution

- Worked in the event management and activation stages of a variety of events throughout Cleveland - National Senior Games 2013: liaison between NSG Village sponsors/vendors and event team, Cleveland Clinic booth management and activation - Browns Training Camp: Cleveland Clinic booth activation and management

- Prospecting new business and potential partners while developing and pitching sponsorship packages to meet the needs of clients - Coordinating inventory aspects of the operation to ensure all contract fulfillment is executed on time - Cultivating relationships with current and prospective sponsors as well as entertaining sponsors during hospitality and athletic events

- Main focus in radio production/programming department working closely with producers and hosts- Active member on the planning committee for the annual golf outing - Weekly involvement with street-teaming and working promotional events