Katie Hicks Email and Phone Number

I am a driven professional with a demonstrated history of caring for clients and mentoring fellow employees within the SaaS industry. I have a passion for customer success, operations, and implementation. I excel at analytical thinking, problem solving, training, process improvement, relationship building, and complex communications. I'm intentional about learning perspectives of others within my organization to determine how to better collaborate and provide a polished service to our customers, but also to improve our operations for ourselves. Through togetherness (whether it be representative and user or colleague and colleague), we can improve faster and more effectively.When I’m not working, I'm probably trying a new place for dinner, enjoying the company of my friends, or catching up on the latest episode of a tv show.