Results-driven and customer-focused professional with over four years of experience in client relations, account management, and customer service. Demonstrated success in exceeding KPIs within fast-paced environments and leveraging strong communication skills. Proven ability to build and maintain strong client relationships, drive customer satisfaction, and achieve sales targets. Adept at identifying client needs, providing tailored solutions, and ensuring seamless service delivery.Holding a Bachelor of Science degree in Mass Communications and Public Relations from Texas State University, I apply my educational background to effectively communicate with clients and drive customer success. My certification as a ScrumMaster® supports my ability to manage processes agilely, contributing to the team's achievements in customer service excellence.
Listed skills include Strategic Planning, Press Releases, Social Media, Research, and 5 others.