Manage market wide performance of key indicators and initiatives through tracking, senior-level reporting and management of KPI dashboard.Execute established strategic plan and key process by leading critical projects to drive market performance, working with market and corporate partners/leadership, as well as external vendors. Direct multiple cross-functional teams to deliver high visibility and complex strategic initiatives, from project initiation through completion.Monitor work plans and enforce accountability by key stakeholders.Prepare and communicate project summary reports to senior leadership.Support market leaders with process improvements, business process workflow, while providing leadership and facilitation in resolution relating to key business initiatives and projects.

Support/assist Market VP with business planning, process improvements, business process workflow, while providing leadership and facilitation in resolution relating to key business initiatives and projects. Manage market wide performance of key indicators and initiatives through tracking, senior-level reporting and management of KPI dashboard.Execute established strategic plan and key process by leading critical projects to drive market performance, working with market and corporate partners/leadership, as well as external vendors. Direct multiple cross-functional, virtual teams to deliver high visibility and complex strategic initiatives, from project initiation through completion.Influence, without direct authority, work plans and accountability by key stakeholders.Prepare and communicate project summary reports to senior leadership.

Lead and direct facility's overall operation in accordance with resident needs, governmental regulations, and company policies, with the main objective of maintaining quality care and achieving business and financial profitability. Responsible for facility P&L, census and revenue development, expense management, sales and marketing, human resources management, culture development, and management of quality systems. Demonstrated financial success with 70% reduction in bad debt expense YOY; 30% increased revenue YOY; 10% decreased expenses YOY.Demonstrated regulatory compliance by improving CMS star rating from 1 to 5 stars with repeated successful surveys including 2017 deficiency free survey.Lead cross-functional teams through lifecycle of performance improvement projects. Lead 100+ member team through acquisition of facility and integration with new organization.EMR super-user (MatrixCare)

Responsible for directing the overall functions of Rehabilitation Services; coordinate and supervise clinical and financial operations of the department. Assure competency of all staff members; assist in formulating budget. Develop and implement system of reviewing department policy and procedures. Maintain efficient and effective department operation while requiring compliance with all state, federal and local regulatory laws, standards and protocols. Facility trainer for cloud based Rehabilitation Documentation System (Rehab Optima X). Super-user for EMR (PointClickCare).

Planning and coordination of therapy services for team of physical, occupational and speech therapists in a skilled nursing facility. Evaluation and treatment of speech, language, cognitive and swallowing disorders.

Multi-site planning and coordination of therapy services for teams of physical, occupational and speech therapists. Assisted Area Rehab Manager in directing quality rehabilitation services throughout the region.Collaborated with Area Rehab Manager in all aspects of human resources management.Directed growth, development and maintenance of rehabilitation clinical programsEvaluation and treatment of speech, language, cognitive and swallowing disorders.