Perform daily and as-needed vessel safety duties including radio checks, emergency equipment checks, and ensuring the cleanliness of the vessel. Assist Captain in ensuring the vessel operates and travels in a safe manner. Ensure all Deck Hands are familiar with the operations and safety procedures of the vessel. Conduct safety drills and emergency demonstrations for all passengers. Maintain a neat and orderly vessel, wheelhouse, and dock. Maintain an accurate passenger count and ensure all customer tickets are collected and questions answered. As needed assist with deckhand and ticket sale duties.

Daily cleaning of boats, dock, and maintenance rooms. Greeting each passenger, assisting them on and off the boats, and answering any questions they may have about the cruises. Perform life jacket demonstration as the vessel is leaving the dock. Maintain accurate passenger counts at all points throughout the trip including transfer times. Passenger Safety – participate in all drills and demonstrations. Educate and inform passengers about Tobermory’s shipwrecks and natural history. Answer any questions they may have. Assist with ticket sales as needed.

Front end manager/key holder in charge of ensuring customer satisfaction, scheduling, employee evaluation, conflict resolution, and inventory.