Katie Macke Email & Phone Number

Madison, Wisconsin Area

Responsible for supporting key members of the Company’s executive team in completing their objectives.Assist in the coordination and management of project-based workManages confidential matters related to the company, executives, and business strategy.Plans and coordinates all aspects of Company’s conference and trade show presence.

Madison, Wisconsin Area

On-the-job florist training with the storeowner. Administrative tasks, such as taking orders, making follow-up calls, arranging deliveries, pricing arrangements, and recreating original designs. Work closely with clients to plan details for large events such as weddings, funerals, and photo shoots. Ensure that the client's needs and desires are met throughout the entire process, with efficient communication, as well as creative, original and artistic ideas and design.

Phoenix, Arizona Area

Act as the face of the entire resort, assist guests with questions. Efficiently performed check-in and check-out process, while forming memorable connections with guests. Recognized by name for providing superior customer service from multiple guests that wrote letters to senior management. Trusted to lead internal call-around audits for Executive Manager of resort. Upheld luxury collection standards through professional appearance, demeanor, and guest/staff interaction.

Greater New York City Area

Assisted guests of the hotel with all business center operations. Worked on special projects for VIP guests. Enhanced guests stay with prompt and cordial service. Developed a comprehensive guide to Business Center operations. Reorganized/ itemized center supplies to increase efficiency. Successfully interacted with all areas of hotel operations to develop strong internal/ external relationships.

Madison, Wisconsin Area

Prospected existing professional and personal relationships for outbound sales calls. Practiced consultative sales skills to provide mutually beneficially solutions for customers. Conducted joint sales calls with senior representatives to drive sales and learn advanced sales skills. Only Intern in my class to perform sales calls without mentor, and sold policies without senior assistance. Achieved 70% of sales goal, despite move to Minnesota and Full Time College studies resuming. Licensed Life, Health, and Accident producer. Qualified for Annual Sales Meeting in Milwaukee, WI.