Katie Poling Email & Phone Number

Omaha, Nebraska, United States

Omaha Metropolitan Area

Omaha, Nebraska

Charlottesville, Virginia Area

Resolved customer complaints and requests for assistance proficiently and with a sense of urgency. Handled customer requests independently and as a member of a team. Built and maintained relationships with regular customers.

Washington D.C. Metro Area

I returned to the Congressman’s office to perform the same duties as in Summer 2017.

Washington D.C. Metro Area

Wrote detailed summaries of hearings and markups that were used to brief Chairwoman Virginia Foxx, such as a markup covering Temporary Aid to Needy Families (TANF) Reauthorization.Conducted research on various education and workforce policies, including the opioid epidemic’s impact on babies, and safety and security at Bureau of Indian Education.

Washington D.C. Metro Area

Communicated in a friendly and respectful manner with constituents over the phone and in written correspondence.Gave tours of the United States Capitol to constituents visiting from California where I built relationships with them and answered questions throughout the tour.Conducted extensive legislative research on issues such as immigration and space.

Alexandria, Virginia

Answered phone calls, managed takeout orders, and welcomed and seated guests.Organized and arranged seating to maximize the effective use of servers.

Bachelor Of Arts - Ba, Government

High School Diploma