Katie Fleming Email & Phone Number

Dallas, Texas, United States

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

Alpharetta, Ga

-Recorded, managed and tracked resolution of service issues and special requests for over 2,000 National Account locations.-Coordinated daily operation of National Account customers including frequency and pricing fluctuations, location transfers and closings, addition of new locations, etc. -Completed, recorded and distributed customer service call and survey results for all National Accounts to monitor satisfaction of individual locations and measure Key Performance Indicators as set forth by National Account customers. -Handled implementation and roll-out of new National Account portfolios. -Located and contracted Sub-Contract vendors across the United States and Canada, and monitored their service portfolio.

Raleigh-Durham, North Carolina Area

Atlanta, Ga

-Monitored entrance gates and elevators throughout Turner Field ballpark. -Directed fans to their seats, food and merchandise vendors, and locations of various special events. -Represented the Guest Relations team to resolve questions or concerns from fans.

Mount Pleasant, Sc

-Aided prospective and new residents through decision, application, lease signing, and moving processes. -Managed resident requests and executed resident retention efforts including weekly strategies and special events. -Completed current resident transfer and renewal paperwork and coordinated lease signing and moving processes.

James Island, Sc

-Prepared written content for organizational promotion, internal communication, and membership materials.-Produced articles for several trade publications. -Facilitated media relations involving photo and information requests and represented CCPRC in interviews among print, television, and radio productions. -Assisted in the production of materials used in a marketing capacity including brochures, videos, and internal publications.

North Charleston, Sc

-Prepared news releases on various community topics and distributed to local media outlets.-Assisted marketing manager in the planning and promotion of major events, including the annual charity gala. -Completed non-profit blog research and prepared a final report of findings.

-Managed financial records using QuickBooks to invoice clients, record payments, and track business spending. -Represented Eclectic on the phone and in person to vendors and local retail establishments. -Organized and maintained design resource material and vendor information for easy access.

-Prepared sample materials for distribution at trade shows. -Packed and unpacked display products used for marketing at trade shows. -Participated in weekly education seminars with all members of the organization.