- Manage the nonprofit’s communications: internal/external messaging, email campaigns, newsletters, and write promotional copy- Utilize tech writing skills to create data breakdowns/presentations for stakeholders and process documents for the Board- Apply for grants; wrote an application for an educational series where 160 nonprofits were invited to apply and 15 were accepted - we were one of those 15- Team lead for two public policy committees - the biggest initiative in MICAP's history- Created MICAP's new WordPress site; regularly update the site

- Update the WordPress site- Create Communications/public-facing copy- Volunteer for the campaignIt was an honor to work with such an inspiring candidate and an extremely dedicated and knowledgeable team that was an absolute force of nature.

- Specifically joined for the Cafe's March 2023 Grand Opening- Supported the nonprofit's Director and Assistant Director in PR, Comms, volunteer coordination, and organizational needs- Wrote PR materials that garnered attention from regional PBS, ABC, NBC affiliates, and front-page coverage in local newspapers. The regional NBC hosted a segment that night - and the line of attendees was out the door

- Strategized directly with the U.S. Congressional candidate- Managed the campaign's Comms/PR/outreach- Recruited and organized volunteers; led regular staff and volunteer meetings

Junior Technical Analyst (Contract):06/2022-08/2022- Implemented business processes; technical writing work- Took the initiative to create a program that automated an arduous, manual process with a team member; saved hours of processing time.- Created Jira stories and updated cards.- Utilized internal, technical writing communications skillsJunior Software Performance Engineer (Contract):01/2022-06/2022- Created in-depth, easy-to-follow software documentation for a technical audience for Nationwide-specific software.- Annotated Python code/updated the internal wiki using Markdown.- Monitored the performance of Nationwide applications

Tutored dev students on essential software programming concepts.

• Created a new site for this client -- improved accessibility and readability on desktop and mobile• Utilized technical writing skills/internal communications skills

- Phone banked -- outreach to constituents; provided voting information, educated voters about the U.S. Congressional candidate's platform - Assisted team in reaching phone banking goals

- Wrote articles about life/health insurance and compared those industries- Reviewed and edited copy for the website, rewrote existing articles; tailored SEO keywords

- Wrote technical/software process documentation, help guides, FAQs - Documented product issues, completed QA (quality assurance) for events/webinars- Developed documentation for product bugs- Collaborated with Subject Matter Experts (SMEs) in the QA/software engineering departments- Trained external and internal clients on the webinar/online event technology; engineered webinars; utilized Zendesk- Utilized self-taught HTML and CSS knowledge to correct website/event layouts, help desk documents- Tracked internal and external helpdesk tickets (ZenDesk)

- Managed projects with Fortune 500 clients, including McKesson, Box, General Electric, VMWare, P&G, and Adobe- Led external and internal client meetings, tracked deliverables, budgeted hours

Financial Services Assistant duties:- Processed and handled tax returns, financial statements, and bank statements- Bookkeeping duties; utilized QuickBooksExecutive Assistant duties:- Organized client financial data using Salesforce- Set up/managed the company's social media- Organized the CEO's schedule- Office organization/coordinating filing system

- Coordinated and assisted the librarians and patrons; organized/shelved items

- Facilitated the workflow of clients moving through publishing- Acted as the liaison between clients and the design team- Managed timelines, action items, deadlines, and deliverables with a large roster of clients- Confirmed that clients' work was permissible within the Author Solutions imprint standards and copyright regulations- Utilized Salesforce to track timelines, production updates, client communications

• Promoted events• Coordinated ushers and teams, greeted patrons.• Recorded data for accounting needs

• Handled daily office communication and responded to membership inquiries.• Digitized the office’s records.• Managed event logistics.• Facilitated communication among leadership committees.

- Server/bartender/retail- Customer-focused, friendly, team player

- Volunteer event planning committee member for the annual media and educational conference, Multivisions, hosted by the IU Telecommunications department- Organized panelists, guest speakers, alumni attendance, administrative details- Acted as a point of contact on the day of the event

May 2012, May 2013:- Produced two short films- 2012 short film screened at Cannes, nationally with the US, and won Indiana University awards: #1 Festival Selection, Best Cinematography- 2013 short film won Indiana University awards: Top Selection- Handled scheduling, logistics, and coordinated cast and crewOctober 2012:• Coordinator/consultant for a feature film shot in Bloomington, IN• Handled scheduling, logistics, streamlined processes

• Production Assistant (PA) for the full-length documentary "The Spirit of Brown County" that aired on WTIU (a PBS member station) in October 2012. • Acquired images, photographs, and cleared items' intellectual property rights.• Assisted in all phases of video production.• Transcribed interviews

• Provided support (emotionally and academically) and nurtured a healthy environment to 50+ student residents.• Created educational programs and monthly bulletin boards for the residents.• Conducted wellness checks for students and daily/weekly "rounds" - when you check on the full residence hall in nightly shifts.• On-call for support and assistance, resolved residential conflicts, and responded promptly to emergencies.• Provided information to residents and visitors by working at the front desk in the main residence hall.