Katie Du Email & Phone Number

• Maintaining account data, overseeing special projects and assisting clinical staff with administrative tasks• Keeping track of office requirements and materials• Performing clerical duties including communicating with clienteles by phone and email • Working under Area Manager to make sure client files are correct and reliable•. Organize social media strategy in order to carry out marketing campaigns

• Coordinate biweekly schedules with all employees and make accommodations where necessary to ensure the store is fully staffed at all times • Coached and developed 3 assistant leads • Ensuring sale quotas are reached • Managed the sales operation and store productivity for a $300k+ store • Oversee the cash handling of 15 employees

• Provide excellent customer service • Prepared and serve coffee, drinks, pastries, and breakfast sandwiches to roughly 500 customers a day• Placed orders, and receive/process payments • Execute cleaning tasks around the store to ensure things are kept nice and neat

• Assisted with new employee training every 3 months • Handled all customer service complaints, refunds, and questions, assuring all customers were satisfied • Maintained accurate inventory counts, including cash

• Coordinated monthly meetings to present monthly quota and sale goals • Successfully maintained customer satisfaction for every visit • Maintain a constant presence on the sales floor to address customer needs • Recommended items and directed customers to appropriate selections