Katie O'Donnell Email & Phone Number

Milton Keynes, England, United Kingdom

• Providing effective and proactive solutions to enquiries received from the corporate account customers
• Production and delivery of reports in the agreed format and timescale
• Consistently achieved KPI’s set for the team, often exceeding targets
• Build rapport with customers - via the phone or email and with site visits, giving a personal touch
• Training new starters, and colleagues, to a high standard Achievements
• Manager for the out of hours weekend team

Milton Keynes, England, United Kingdom

This customer interactive role, as a Deputy Manager, translating bets, helping customers find prices or odds, keeping the shop floor to standards and providing customers with any new information regarding competitions we may have. My job as a manager includes opening and closing the shop, making sure the tills, safe and figures are always correct.