Katie Owens Email & Phone Number

Indiana, United States

- Designed & launched a comprehensive housing resource program aimed at ensuring long-term stability and minimizing homelessness rates. - Guided staff, volunteers, and case management teams on effective methods in housing triage & referral by hosting consistent training information sessions.- Conduct quality assurance conversations to enhance the efficiency of referral systems for both clients and employees.- Gained expertise in nonprofit management through budget oversight, data tracking, and building partnerships with key community stakeholders.

Indianapolis, Indiana, United States

- Owned daily content creation across multiple organic social media platforms for an audience of 25k - Initiated social media marketing campaigns in alignment with company needs according to the annual cadence of business - Maintained customer satisfaction through the direction of front-of-house operations including client relations, product expertise, and conflict resolution

Indianapolis, Indiana, United States

- Managed tracking & advocacy of 2021 Indiana legislation in relation to the operational goals of ILI and youth advocacy- Assisted with planning & organization of ILI's Education Summit, aimed to prepare Latinx high school students for college & career readiness.- Organized outreach efforts to over 300 Indiana school districts, focusing on resources for students who are undocumented.

Indianapolis, Indiana, United States

- Directed a team of 25+ student academic mentors, emphasizing academic achievement and retention.- Executed tailored mentorship and strategic goal-setting guidance through personalized one-on-one sessions.- Spearheaded weekly staff meetings to conduct training sessions and host guest experts.