Katie Schmarr Email & Phone Number

Spokane, Wa, Us

Spokane, Wa, Us

Charlotte, North Carolina, United States

-Train clients and encourage adoption using software and methodology expertise and instructional skills; customize and pace the onboarding process as appropriate according to each client’s needs-Communicate with and re-engage clients regularly to ensure they have an outstanding customer experience; present clients with well-suited solutions to their business problems to promote account expansion-Respond rapidly to a wide range of support issues, including software support and account modification requests-Build out accessible user certification lessons and Help Center articles; write and edit text, create videos, and structure courses appropriately in collaboration with the team-Co-create internal processes; write, refine, and maintain comprehensive, clear process documents and email templates-Maintain CRM (Hubspot) records efficiently to ensure accurate and up-to-date information-Refresh and maintain an online client community representative of the Rhythm Systems brand-Collaborate with Marketing to write engaging, concise lead nurture emails

-Ghostwrite blogs and articles and refine book content for CEO-Collaborate live and asynchronously to capture and synthesize ideas-Draft, incorporate feedback, and edit to ensure polished final products that promote thought leadership

Seattle, Washington, United States

-Interviewed candidates for a wide range of roles to determine values fit and role appropriateness; communicated with kindness, courtesy, and professionalism -Designed and generated training content using Google Slides and Loom with the goal of creating a team of confident, well-informed interviewers; provided individual training and shadowing sessions to new interviewers at request-Co-hosted monthly all-hands meeting for a live audience; presented with enthusiasm and humor, built slide decks, co-created intro videos, and coordinated with external production contractor and senior leadership to ensure presentation readiness-Designed slide deck to introduce revamped hiring process to senior leadership team, citing key data and outlining objectives and rationale to encourage buy-in-Launched performance management system to promote constructive feedback culture; co-wrote evaluation questions-Planned internship interviews and conducted onboarding for students from a first-generation college program; communicated with and assisted interns so that all felt comfortable and supported throughout the summer -Developed and refined new job descriptions by attentively collecting team needs and incorporating edits, using strong command of writing skills to refine language -Created DEI survey, taking research and team feedback into consideration; administered survey, analyzed data, and wrote a detailed report of key insights to lay the foundation for future DEI initiatives-Facilitated in-person candidate visits; designed itineraries; welcomed and guided candidates on-site-Continued coordination of all hiring-related interviews and meetings to maintain pipeline momentum through use of ATS

Seattle, Washington, United States

-Communicated with candidates frequently, clearly, and warmly to offer an exceptional candidate experience-Used organizational knowledge to coordinate interviews at optimal times with the most suitable team members; ensured all interviewers prepared questions beforehand-Supported new hire onboarding by troubleshooting technological issues, answering questions, and providing a physical welcome in the office to ensure a smooth process-Monitored candidate pipelines for all roles to keep the hiring process operating efficiently and effectively-Planned and partook in debriefs to ensure that decisions were given to candidates in a timely manner-Advanced hiring and employee retention through the creation and editing of materials advertising roles and explaining employee benefits and policies in English and Spanish; used Canva to add visual appeal to materials -Assisted in selecting the most appropriate, cost-effective options for a 401K provider and performance management system by considering how each option aligned with leadership's goals

Milwaukee, Wisconsin, United States

-Delivered live and virtual lessons simultaneously using various technological tools (Zoom, Google Workspace programs, YouTube, etc.) and classroom management strategies-Planned learning units and created materials with grade level colleague in alignment with school curriculum and policies as well as student needs and interests-Used student performance data to make adjustments to plans, targeting areas of need-Offered comprehensive feedback and followed up with students individually to monitor improvement-Built relationships with students and families using frequent, positive communication in English and Spanish

Panama City, Panamá, Panama

-Designed and delivered lessons which regularly included hands-on activities to appeal to active students-Built out curriculum by creating content and selecting materials specifically geared towards language acquisition-Assessed a wide variety of assignments and projects and used data to inform instruction-Co-established the Respect Committee and served on the Positive Discipline Committee; created socio-emotional lessons to promote personal growth, positive behaviors, and a healthy school culture -Established and managed Ninth Grade Mentors to promote student leadership and role-modeling-Built strong, collaborative relationships with colleagues and families of various national, religious, and linguistic backgrounds

Hyannis, Massachusetts, United States

-Designed and delivered engaging learning content and lessons in alignment with school curriculum and Common Core standards; frequently incorporated perspective-taking activities and multimedia learning -Used assessment data to plan individualized help sessions and to track class progress; reviewed content using new instructional strategies when necessary -Founded and moderated World Cultures Club to develop intercultural knowledge and understanding-Coached soccer in conjunction with a colleague; encouraged humble attitudes, respect, and teamwork-Held regular “girls’ lunches” to promote healthy friendships and self-confidence

Bachelor Of Arts - Ba, Major: English (Writing Concentration); Minors: History, French

Activities and Societies: -Poetry Editor of Reflection (literary and art magazine) -Editor-in-Chief of The Fringe (social justice-themed.

Master Of Education (Med), Secondary Education And Teaching (Action Research Topic: Multicultural Literature And Stereotyping)

French Language And Literature

French language study. Intention: Progress from B1 level to B2 level.

French Language And Literature

French language study. Intention: Become comfortable conversing in French about simple and complex topics.

French Language And Literature

French language courses through Washington Academy of Languages (WAL) within City University of Seattle. Intention: Regain French skills.

French

Studied French language and history for one semester in the Spring of 2015. Courses were fully immersive.

High School Diploma

Activities and Societies: Drama Club, S.W.A.G. (Students Working Against Genocide), Link Crew, National Honors Society