Katie Howard

Katie Howard Email and Phone Number

Disney Photo Imaging Operations Guest Experience Manager @ The Walt Disney Company | Operational success in the Theme Park sector @ The Walt Disney Company
burbank, california, united states
Katie Howard's Location
Orlando, Florida, United States, United States
Katie Howard's Contact Details

Katie Howard personal email

n/a
About Katie Howard

At the heart of Disney's entertainment magic, my role as Guest Experience Manager fuses operational acumen with a commitment to delivering unforgettable experiences. With a focus on public relations, I ensure every Guest encounter at our Walt Disney World Parks translates into lasting memories. My journey includes leading a large team and managing entertainment operations with a keen eye on safety and efficiency.Our team's success is built on collaboration, with the shared goal of upholding Walt Disney's legacy and creating a vibrant workplace. The role demands strategic planning and resource allocation to optimize Guest engagement and Cast Member performance. By partnering with diverse business lines and harnessing public speaking prowess, I contribute to a culture of excellence that resonates across the world-renowned Disney parks.

Katie Howard's Current Company Details
The Walt Disney Company

The Walt Disney Company

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Disney Photo Imaging Operations Guest Experience Manager @ The Walt Disney Company | Operational success in the Theme Park sector
burbank, california, united states
Employees:
133009
Katie Howard Work Experience Details
  • The Walt Disney Company
    Disney Photo Imaging Operations Guest Experience Manager
    The Walt Disney Company Oct 2024 - Present
    Lake Buena Vista, Florida, United States
  • The Walt Disney Company
    Entertainment Guest Experience Manager
    The Walt Disney Company Jan 2022 - Oct 2024
    Orlando, Florida, United States
    Guest Experience Manager within the Entertainment sector at Disney’s Hollywood Studios and Magic Kingdom. Manage and balance Operational success with providing our World-Renowned Entertainment for all who come to this Happy Place.
  • The Walt Disney Company
    Entertainment Character Captain
    The Walt Disney Company Mar 2016 - Sep 2022
    Orlando, Florida Area
    Provide leadership and oversight to up to 250 Cast Members daily across 4 parks in entertainment area in ensuring seamless operation of entertainment areas where Guests meet Disney characters. Review and analyze Cast list and important updates. Open areas and set up character locations with stanchions and ensure presence of entertainment and photo Cast. Resolve Guest and Cast issues. Encourage Cast Members to interact with Guests in line queues.* Received multiple Merchandise and Entertainment Quarterly Awards for “exemplary interactions illustrating ability to partner and work alongside Cast Members to create a positive and energetic work place”.* Hold position as Captain trainer; lead duty-based training efforts for team members.
  • The Walt Disney Company
    Emerging Leader/Temporary Management Assignment With Magic Kingdom Parades
    The Walt Disney Company Jul 2019 - Jan 2020
    Selected for the Walt Disney World Emerging Leader Program assigned to Magic Kingdom Parades as a Leader. During this Temporary Management assignment, I gained extensive knowledge in Safety-Critical Operational Parade situations, taking multiple Leader classes at Disney University pertaining to logistical and business focuses, as well as building relationships with other Lines of Business, Peers and my Cast Members.
  • The Walt Disney Company
    Merchandise Coordinator | Merchandise Assistant
    The Walt Disney Company Aug 2013 - Mar 2016
    Orlando, Florida
    Assisted park Guests with purchase of Disney shirts, bags, miscellaneous items. Supervised duties and efficiency levels of 50 Cast Members, as well as stock team in replenishment of products on floor. Assisted Guests in finding desired items. Ensured on-time rotations and completion of restocking, cleanliness, and sales counts at night’s end. Prepared registers with starting funds from safe and ensured coverage of register positions by openers. Established presence on floor to handle Guest issues and register problems. Assisted with returns and special transactions. Answered radio calls to unlock special drawers and assist with transactions. Performed troubleshooting on POS register systems and coordinated with maintenance personnel on more extensive repair needs.* Organized morale-boosting and teambuilding facilitation events to develop sense of community.
  • Various Media Organizations
    Previous Media & Entertainment Experience
    Various Media Organizations Jun 2010 - May 2013
    NBC4i Columbus – Columbus, OHNews Production Intern (May 2011 – August 2011)BuckeyeTV – Columbus, OHCo-Anchor and Reporter (March 2010 – May 2013)Walt Disney World College Program – Orlando, FLPerformer (August 2010 – December 2010)WKKJ – Chillicothe, OHIntern/Evening DJ (June 2010 – August 2010)
  • The Ohio State University
    University Ambassador
    The Ohio State University Dec 2010 - Mar 2013
    Columbus, Ohio Area
    Served as face and voice of institution by attending events as representative of student population. Hosted events and conducted weekly campus tours. Teamed with other student ambassadors to plan, set up, host, and break down events. Represented college to educators and wider community at networking events attended by school board members seeking feedback on advantage of pursuing bachelor’s degree at university. * Organized “Hot Dogs with the Top Dogs” mixer event attended by students, professors, deans, and university president, which included setting up food orders, inviting university leadership, and booking location.* Led prospective students and parents on up to 5 90-minute walking campus tours weekly; communicated statistics, facts, and trivia.
  • Walt Disney World
    Character Performer
    Walt Disney World Aug 2010 - Dec 2010
    Orlando, Florida Area

Katie Howard Skills

Public Speaking Public Relations Broadcast Television Television News Television Studio Production Phone Etiquette Acting Tap Ballet Modern Dance Jazz Dance Social Networking Facebook Twitter Microsoft Office Microsoft Excel Microsoft Word Powerpoint Apple Keynote Final Cut Pro Video Camera Video Editing Communication Promotions Campaign Strategies Press Releases

Katie Howard Education Details

Frequently Asked Questions about Katie Howard

What company does Katie Howard work for?

Katie Howard works for The Walt Disney Company

What is Katie Howard's role at the current company?

Katie Howard's current role is Disney Photo Imaging Operations Guest Experience Manager @ The Walt Disney Company | Operational success in the Theme Park sector.

What is Katie Howard's email address?

Katie Howard's email address is ho****@****osu.edu

What schools did Katie Howard attend?

Katie Howard attended The Ohio State University.

What are some of Katie Howard's interests?

Katie Howard has interest in Talking With New People, Traveling To New Cities, Learning Something New, Working In The Field Or On The Computer, Watching Classic Movies, Enjoying Every Moment Of My Life, Reading, Shopping, Spending Time With My Family And Friends.

What skills is Katie Howard known for?

Katie Howard has skills like Public Speaking, Public Relations, Broadcast Television, Television News, Television Studio Production, Phone Etiquette, Acting, Tap, Ballet, Modern Dance, Jazz Dance, Social Networking.

Who are Katie Howard's colleagues?

Katie Howard's colleagues are Federico Marelli, Long Minh, Lizandra Oliveira, Jose Alicando, Douglas Gordon, Noelia Pignatto, Patricia Barnard.

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