Katie Ware Email & Phone Number

Reading, England, United Kingdom

Working in the UK Business and Sales Operations team within Sales Enablement and Operations. Some of my responsibilities include:- Responsible for providing Sales Operational Support to internal stakeholders within the Partner Business at Microsoft, known as Global Partner Solutions.- Managed a high-volume ticketing system and resolving all operational queries for Microsoft's UK Subsidiary.- Created and launched an internal SharePoint site to streamline document and file… Show more Working in the UK Business and Sales Operations team within Sales Enablement and Operations. Some of my responsibilities include:- Responsible for providing Sales Operational Support to internal stakeholders within the Partner Business at Microsoft, known as Global Partner Solutions.- Managed a high-volume ticketing system and resolving all operational queries for Microsoft's UK Subsidiary.- Created and launched an internal SharePoint site to streamline document and file management within the UK'S Business and Sales Operations Team enhancing accessibility and collaboration. Show less

Reading, England, United Kingdom

Sales administration work within the End of Contracts Administration team. My responsibilities included:- Actioning inbound and outbound calls to funders, dealers and customers. - Ensuring emails are responded to within 24hrs SLA. - Managing customer orders and being proactive to ensure customer’s expectations are met. - Working alongside Sales and other departments to ensure efficiency customer satisfaction. - Checking customer documentation and processing documents through… Show more Sales administration work within the End of Contracts Administration team. My responsibilities included:- Actioning inbound and outbound calls to funders, dealers and customers. - Ensuring emails are responded to within 24hrs SLA. - Managing customer orders and being proactive to ensure customer’s expectations are met. - Working alongside Sales and other departments to ensure efficiency customer satisfaction. - Checking customer documentation and processing documents through Sugar CRM.- Liaising with stakeholders; dealers, funders and finance providers to arrange collection for vehicles. Show less

Reading, United Kingdom

Working in a B2C retail environment , as a temporary employee during the summer of 2019, allowed me to gain experience in the working world by:- Greeting and engaging with customers and ascertaining their needs and wants. - Sharing product knowledge and making personal recommendations. - Assisting customers with questions, requests and product transactions. - Preparing products for organised and tidy displays, clean and restock areas of the store, while cultivating customer… Show more Working in a B2C retail environment , as a temporary employee during the summer of 2019, allowed me to gain experience in the working world by:- Greeting and engaging with customers and ascertaining their needs and wants. - Sharing product knowledge and making personal recommendations. - Assisting customers with questions, requests and product transactions. - Preparing products for organised and tidy displays, clean and restock areas of the store, while cultivating customer service and salesmanship skills. Show less

Chartered Management Degree Apprenticeship, Business Management

Bachelor Of Science - Bsc (Hons), Applied Business Management

Digital Business Accelerator Programme

Level 3 Data Technician qualification

A Level

3 A-levels at grades A*-C in subjects: Business Studies, Philosophy & Art: Textiles.

Gcse

9 GCSEs at grades A**-C (9-4). Prefect. Sports Leadership qualification. Captain of hockey team and Buddy & Mentor to Year 7 New Joiners.