Katie Wells Email & Phone Number

Jamaica Plain, Ma

Intensive Care Coordinators work closely with families and their children with significant behavioral, emotional, and mental health needs to obtain the services necessary for success in the home, school, and community. ICCs utilize a Wraparound process that is consistent with the System of Care philosophy to identify, assist, and monitor available services and natural supports. ICCs have the opportunity to facilitate Care Planning Teams and act as a liaison between families and partnering agencies, MassHealth providers, supportive programs, etc.

Barrington, Illinois, United States

* Prioritized customer service by up-selling store merchandise, marketing new products, and making thoughtful recommendations based on product knowledge, seasonal trends, and price range, and consumer needs* Performed key holding tasks such as opening/closing store, handling POS system efficiently, and handling transfers/returns/exchanges* Consistently completed inventory duties such as restocking items, processing shipments, and updating online website with product details and sales reports*Proactively monitored store security and upheld cleanliness and customer experience standards

Boston, Massachusetts, United States

*Aided Assistant District Attorneys in trial preparation for Suffolk Superior Court Homicide Unit cases by prioritizing and balancing time-sensitive and confidential projects assigned on a daily basis*Demonstrated adaptability by transcribing Boston jail calls and suspect/witness interviews, condensing Grand Jury Minutes, monitoring surveillance footage, and combing through phone records*Attended Superior and District Court sessions on a regular basis for arraignments, first and second degree murder trials, witness preparation meetings, and clerk’s office mail runs*Collaborated with attorneys from all SCDAO units, Victim Witness Advocates, Investigators, law enforcement, and administrative assistants*Completed administrative tasks such as scanning cold case files for the PUSH program, uploading case evidence to CDs/flashdrives, and redacting personal details from legal documents

Natick, Massachusetts, United States

* Provided highest quality of individualized, educational services to 7 students (2-19 yrs.) with Autism Spectrum Disorder and other Developmental/Intellectual Disabilities* Independently implemented Board Certified Applied Behavior Analysis strategies into daily acquisition and behavior programs through daily home sessions* Worked collaboratively with other specialists including Speech-Language Pathologists and families for further training in (non)verbal communication, expressive/receptive identification, multi-layered directions, and assisted daily living skills* Collected daily behavior and skill-program data, along with graphing to track student progress

Hoffman Estates, Illinois, United States

* Advised customers by recommending store products based on merchandise knowledge, current inventory stock, and customers' preferences* Completed key holding responsibilities such as opening/closing store, prepping transfers, and operating multiple POS systems/cash registers in a timely and accurate manner* Envisioned and designed visually pleasing and organized merchandise arrangements around the store

Bachelor Of Science - Bs, Criminal Justice/Psychology

Activities and Societies: Lean On Me, Criminal Justice Student Advisory Council, NU Stage Musical Theater Company, CSSH Virtual Mentor.

Education record

Activities and Societies: NUin Study abroad experience

High School Diploma

Activities and Societies: Class Board, Broncos Committed, Reality, GSA Alliance, Erika's Lighthouse, Filly Football (Powderpuff), National.