Katie Blakey Email & Phone Number

Savannah, Georgia, United States

Responsible for increasing employment retention by facilitating exemplary sales and product training primarily through virtual and some in class instructor-led training of new hires and existing sales associates across multiple time zones (EST, CST, PST, MST) while using a variety of virtual classroom software such as WebEx, Teams, Word, PowerPoint, and Outlook.*Part of an elite training group ranked #80 in Training Magazine’s Top 100 Award and 56th on the Learning Elite Award program for exceptional sales training programs.*Trained over 400 new sales reps, managers, regional managers, and key account executives in 2022 using a variety of techniques such as role playing, team exercises, group discussions, videos, and lectures, while teaching curricula across a variety of business units. *Serves as a team lead by training newly hired trainers, scheduling sessions, and leading meetings. *Evaluates learner progress through academic assessments, hands on practice, on the job training and makes recommendations for continuous improvement. *Develops a consistent training program for new hires through audits and revision of training materials by creating or updating outlines, PowerPoints, flyers, resources and flagging inaccuracies. *Creates content and videos through programs such as InDesign, Acrobat DC, and Vyond as well as develops webinars (live and recorded) focused on sales skills, product categories and specific industry segments. *Maintains updated and accurate content on the LMS platform and Sales Tools. *Collaborates with marketing and other departments as a subject matter expert to align training material with current company goals and strategies.

Savannah, Georgia

Responsible for learning and facilitating all Company sales programs including workshops and communicating them to the sales force in order to achieve performance goals in the field. *Demonstrates successful skills, including closing sales, through the use of the Focused Approach and other Kimball Midwest sales tools. *Creates meaningful, relevant and accurate training material and makes recommendations for continuous improvement.*Audits training materials including product sheets and selling tools to ensure accuracy, relevance, and timeliness of material. *Develops and hosts live webinars through Webex and Teams focused on sales skills and specific industry segments. *Builds and maintains a strong working relationship with entire sales team, management, and internal staff in order to achieve Sales Development Corporate Plan objectives. *Participates in district, regional, and annual meetings to perform predetermined training.

Savannah, Georgia Area

Served as a Design and Sales Consultant for a renown lighting company recognized as the National Showroom of the Year 4 times in the past 9 years selected by Furniture Lighting & Décor Magazine and the Dallas Market Center. Provided sales consultation and advice for a large design center displaying 25,000+ light fixtures, fans, and accents for home or commercial use. -Showcased products in specialized vignettes and shared the features of lighting controls and other home and commercial needs. Focused on retail, design, architecture, and electrical contracting industries. Delivered exemplary support to customers and drove sales towards target goals.

Greater Atlanta Area

Evaluated learning methodologies and technologies for incorporation into programs to drive innovation and effectiveness in training programs. Developed learning initiatives to align with business strategy and best-in-class learning practices. -Facilitated classroom training and web-based instructor-led training using a variety of learning techniques such as team exercises, group discussions, videos, and interactive lectures.-Served as a subject matter expert and key resource to 250+ Claims team members on current processes, state jurisdictional knowledge, job tools and claims policies and procedures. -Identified training needs as a result of system changes and assisted in the design of training at the enterprise level to accommodate team member training. -Served as Lead Trainer, mentoring peer Trainers to success in reaching goals in the training of management and employees on new technology and processing platforms. Delivered training across the USA to teams to ensure a seamless transition for customers.

Newark Ohio

Managed auto injury and property damage claims from the first notice of loss through resolution/settlement and the payment process. -Evaluated case data, communicated and coordinated the exchange of information with clients, witnesses, agents, insurance companies, contractors, medical providers, and attorneys. Conducted loss assessments, investigations, evaluations, and negotiations in settling claims and lawsuits related to auto and property losses.

New Albany Ohio

Verified benefits of insurance policies, examined medical documentation and gathered additional information as required from outside sources, including claimant, physician, employer, hospital, and other insurance companies. -Documented medical claims actions by approving or denying claims and calculating benefit due. Ensured compliance with company policies and procedures as well as insurance regulations.

New Albany, Ohio

Investigated lost credit cards, compromised accounts, and unauthorized account usage. Accessed fraud systems to analyze suspect situations, credit bureau information and account activity. Managed the process to ensure goals were exceeded in mitigating loss and providing excellent service.- Assisted members in activating credit cards under secure conditions within company guidelines.

Bachelor Of Science - Bs, Elementary Education, 3.5

Graduated Cum Laude

Associate Of Arts - Aa, Human Ecology, 3.6

Graduated Cum Laude