Katie W. Email & Phone Number

Chicago, Illinois, United States

• Serve as the primary point of contact for over 600 employees across the US and Canada for inquiries relating to HR policies, procedures, and employee relations, while concurrently supporting the Benefits Administrator in coordinating and optimizing US and Canada benefits questions, leave of absence requests, and broker engagements.• Lead onboarding initiatives for the US and Canada, and additionally serve as the backup point of contact for the UK and Australia team, in fulfilling new hire documentation, scheduling, I-9 compliance, background verifications, first week check-in recaps with the respective new hire’s manager, and creating a positive experience for new employees.• Create and maintain new hire information, as well as update business titles, manager changes, compensation, leave of absences, and compliance training in the Dayforce HRIS system.• Lead bespoke ad-hoc projects and requests, such as delivering a short presentation on the Genetic Information Act to the HR department, and migrating hard copied employee paperwork onto the online iWork management system.• Manage accounts payables for service providers and execute up to $1.2 million in US and Canada benefits invoice payments annually.

Chicago, Illinois

• Managed the company’s hiring and talent management initiatives, including job applicant interview scheduling, as well as the new employee orientation program, inclusive of the assigning, monitoring, and tracking of new hire compliance training.• Instrumental in implementing a cost reduction initiative in reusing building badges for new employees, as well as the coordination and optimizing shipping costs of equipment.• Partnered with cross-functional hiring managers to develop performance goals and expectations for new hires to ensure successful outcomes and an expedited adjustment period for a positive new employee experience.• Oversaw the company’s daily office operations and team social and culture events.• Supported the Resource Management department in forecasting projected billable hours for ongoing consulting projects.

Greater Chicago Area

• Improved workflow operations in strengthening the tracking and management of large volumes of insurance files, ensuring the perpetual currentness and ease of locating records for claims hosted in the company’s computer server.• Scheduled Webex-based phone conferences with insurance carries and clients, and additionally liaised between the company and insurance carriers to facilitate insurance claim procedures, inform relevant parties of new pending claims, and deliver updates regarding acknowledgement letters, claim status, and coverage details.• Aided clients, brokers, and attorneys in resolving coverage roadblocks across various types of liability policies, including Director and Officers, Errors and Omissions, Employment Practices, Fiduciary, Fidelity, and Cybersecurity.

Greater Chicago Area

• Conducted extensive research on labor laws to identify potential markets for business growth, expansion, and development.• Assisted external counsel in facilitating regular communication, organizing relevant documentation, and delivering timely subpoena-related questions for upcoming and ongoing legal cases.• Gathered key information for unemployment representatives and submitted applicable data to third parties involved in unemployment claims on behalf of temporary workers to streamline hearings.• Properly assigned worker compensation codes to both clients and insurance carriers, and additionally collected critical information on behalf of insurance brokers to identify the best available premiums, as well as filed the associated certificates of insurance.

Chicago

• Ophthalmology Department- Northwestern University - Program Assistant (contract) • Schakowsky For Congress – Regional Field Director (contract) • Hickey, O’Connor, and Battle, LLP – Legal Administrative Assistant (contract) • Northwestern University Pritzker School of Law – Program Assistant, Facilities (contract)• Disparti Law Group – Case Manager Assistant (contract) • Thoughtworks – Junior Executive Assistant (contract) • CBS Radio (WBBM Newsradio 780) – Newsroom Executive Assistant (full time)• The News Gazette, Inc. (WDWS Newsradio) – Board Operator

Paralegal Certificate Aba Approved

Study Aboard

Spent an academic year in Ormskirk, Lancashire United Kingdom. Took public relations, broadcast journalism, and African American studies.

Bachelor'S Degree, Broadcast Journalism

Activities and Societies: Toastmasters