Katrina Collins Email and Phone Number

• Responsible for onboarding employees; new hire paperwork, background checks, drug testing, state licensing, direct deposit, I9 verication ect.• Responsible for registering and submitting proper licensing for employees in NC • Worked hand in hand with Legal and Compliance, Payroll and HR departments• Completed and analyzed reports for state licensing, company required trainings and quality assurance• Performed monthly audits including random drug testing, vehicle inspections and renewal applications• Used applications such as CRC, Permitium, WinTeam, Kwantek, EHX and E-Verify• Acted as a liaison between regional staff, employees and corporate

• Responsible for all rental operations of locations and employees in a fast paced environment• Utilized strong decision making skills while multi-tasking to over-see day to day operations• Professionally handled customer complaints and stressful situations to ensure return business• Grew Raleigh location to single largest branch in GM territory • Ensured profitability by increasing growth through customer service • Completed audits to ensure locations were compliant • Responsible for interviewing, hiring and firing• Managed staff scheduling, attendance and payroll• Responsible for employee development, training, performance and discipline • Coordinated maintenance and completion of safety standards on all vehicles• Controlled inventory and monitored supply usage, costs and ordering of supplies• Cut PO’s, received and ensured accurate billing