Katja K. Email & Phone Number

Australia

Australia

Sydney, Australia

*Oversee the day to day reception function within Guest Relations*Co-ordinate any catering, audio visual and equipment requirements requested by the client*Manage Condeco – assisting with bookings and requests*Providing guidance and support for the Team including complaint handling, feedback management, standards and client service delivery*Manage.

Sydney, Australia

*Ensure that Reservations policies and procedures are adhered to and kept up to date. *Organize manpower in line with budget parameters and business demands.*Ensure all team members in all areas are supported, supervised and assisted where required*Rate loading in Opera and GDS*Processing Commission Inquiries*Preparing End of month reports, Yield.

Sydney, Australia

*Ensure that Front Office policies and procedures are adhered to and kept up to date. *Facilitate quality assurance initiatives to ensure guest and employee satisfaction*Organize manpower in line with budget parameters and business demands.*Ensure all team members in all areas are supported, supervised and assisted where required*Record any incidents.

Sydney, Australia

Sydney, Australia

*Provide guests with a smooth and efficient check in and ensuring all relevant information is communicated to our guests*Assist with after hours reservation inquiries. *Report guest complaints and initiate solutions following the empowerment guidelines*Provide guests with an accurate and efficient checkout experience*Balance all transactions at the end of.

Sydney, Australia

*Servicing and maintenance of guest apartments to a high degree*Disinfection and sterilization of the Pantry Kitchen Areas *Serving Meals and Drinks in a polite and speedy manner to guests*Demonstration of safety procedures for both guests and newly arrived crew members*Board language: English

Statement Of Attainment, Executive Assistant

organisational skills

Business Diploma

Abitur