Kathia Martinez Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

Remote

-Cultivated and maintained reliable relationships with designers, vendors, and key clients based on trustand effective communication.- Delivered more than 200 commissioned emote art pieces for Twitch streamers and their respectivecommunities, consistently meeting deadlines and ensuring timely completion.- Successfully delivered over 15 rendered, full-body concept art pieces to clients, ensuring each piecealigned with their requested styles and specifications.- Developed comprehensive assets for children's books, encompassing cover designs, front pages, andspecific page icons.

United States

- Ensure that customers receive the best service and leave with a positive experience shopping at the store.- Presented merchandise accurately and operated the cash register following Ross policies and procedures, and ensured fellow associates are treated with respect and courtesy.- Managed various store functions, including Merchandising, Fitting Room, Fine Jewelry, Sizing/Recovery, Front End, Cash Office, Customer Service, Stock Room, Markdowns, and Cashiering.- Carry out review and approval of all disposals by following all Mark-Out-of-Stock policies such as the proper processing of each merchandise, identification of MOS merchandise, and the notification of store management.

-Elevated the global image of five established beauty and luxury brands through strategic clientcommunications, innovative design, and the production of tailored content. Implemented diverseconceptual approaches for each product to ensure a compelling and distinctive brand representation.- Developed comprehensive social media plans for five established brands, incorporating detailed monthly visual production, content scheduling, analytics, and future development strategies.- Cultivated relationships and collaborations with influencers in the capacity of a Talent AcquisitionCoordinator, facilitating the production of over 15 video content projects tailored to the specific concept of each brand.- Provided strategic insight and creative input for graphics, internal and external communications, clientpresentations, websites, and social media assets, contributing to the substantial growth of the brands by a consolidated 300% across all platforms during the first 8 months of project development.

El Salvador

-Collaborated closely in the development of educational products, including Continuing Education, ELL, and ESL materials, utilized by prominent federal U.S. organizations such as the FBI, public schools, correctional facilities, and more.- Established the entire social media strategy layout for company use and developed a consistent itinerary for publication.- Significantly increased our social media presence by 200% within the first 6 months of strategic planning, expanding reach on platforms such as Facebook and Instagram, and enhancing engagement on our website.- Initiated a series of weekly blogs to keep prospective clients informed about our latest releases, resulting in the successful acquisition of three clients who booked appointments for book presentations during my tenure.

El Salvador

-Developed and executed four comprehensive floor interior design layouts for contracted companies,strategically establishing optimal bases of operations for client visits.- Fostered strategic partnerships with outsource companies, key clients, and designers to facilitate theseamless execution of social events.- Developed and crafted design themes and graphics for marketing and sales presentations, contributedto training videos for new hires, and enhanced corporate websites to align with branding objectives.- Successfully managed and executed over 20 rounds of events, serving as both the photographer andeditor for event presentations post-production.

El Salvador

• Resolved an average of 100 emails and chats daily, with duties including signing up new customers,retrieving customer data, presenting relevant product information and cancelling services.• Provided accurate and appropriate information to customer inquiries in a timely manner.• Developed effective relationships with all call center departments via clear communication.

El Salvador