Vp, Business Solutions And Bpo Services Research
Needham, Massachusetts, Us
• Led and grew a research practice focused on the analysis of outsourcing and business process outsourcing (BPO) markets involving finance & acccounting, procurement, human resources, supply chain, contact centers and learning services• Managed staff of professional analysts, responsible for research offerings development and management, managed team P&L and business operations • Key representative at industry events, spokesperson with press and media on behalf of the practice, conceived and developed conferences targeting the BPO market, supported Wall Street clients