Katrina Davis Email and Phone Number
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Katrina Davis personal email
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Highly personable Customer Service Professional with over twenty years of experience in customer relations, project management, training, and mentoring.• Talent for identifying customer needs and presenting appropriate company product and service offerings. • Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. • Track record of assisting in mentoring of peers to improve customer-satisfaction ratings and training offerings.• Expertise in resolving escalated customer service issues.• Secured numerous company achievement awards for delivery of exceptional customer service as well as People’s Choice Award from peers.• Consistently exceeded revenue forecasts as Team Lead for South Central Region and on an individual basis.Specialties: Technical Training, End-User Training, Couseware Development, Education Consultant, Application Consultant, Project Management, and Financial Reporting,
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Education Delivery ManagerUkg (Ultimate Kronos Group) Aug 2020 - Present -
Education And Training ManagerKronos Jan 2015 - Aug 2020 -
Education Delivery Team LeadKronos Apr 2012 - Dec 2014Dallas/Fort Worth AreaResponsible for managing the workload of the team, making work assignments, and has responsibility for developing new team members. Operates as a subject matter expert and involved in customer calls to help determine a customer’s training plan. Maintains a skills and certification profile of Trainers; provides a timely response to requests; and provides availability and forecasting reporting to the Manager of Education Delivery.
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Training Specialist IvKronos May 1997 - Apr 2012Served as a Training Specialist delivering consistently over 100% quota for over 11 years while mentoring other trainers and driving the training business.• Collaborate with Training Manager to deliver training schedules to meet customer needs. Provide employees and customers with training that meets or exceeds expectations. Stay current on training certifications. • Demonstrated immediate talents upon hire and excelled quickly to become recognized by management as key member of training team.• First trainer to be promoted as a Training Specialist IV for my expertise in the products.• Increased Project Manager’s, Education Solution Manager’s and customer’s knowledge of available training delivery such as onsite training, classroom offerings, remote sessions, tailored training, and KVC by working closely with them to find the best mix of blended learning to meet the customer’s needs in a timely matter.• Recognized by peers as a leader and mentor by helping to guide many instructors through challenges, classroom setup and the best methods to deliver classes.• Received outstanding positive comments from customers, peers, as well as exceptional feedback from senior management. • Strong advocate for Educational Services.
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Hr/Is AnalystLockheed Martin Logistics Management Feb 1991 - May 1997• Handled and resolved issues for numerous sites and employees for the Air Force Division.• Investigated and resolved site concerns in collaboration with respective agency and other departments. • Prepared monthly budget forecasts for the company president. • Worked closely with Business Development to forecast budgeting needs for upcoming fiscal year projects.• Project Manager for LMLM on all of our Kronos implementations and upgrades.• President of Employee Council offering a voice for employee issues and concerns reporting to Vice President of Human Resources and President of LMLM.• Received numerous accolades from senior management for consistently providing excellent service and tactfully resolving sensitive issues.
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Accounting Co-OpRubbermaid Home Products 1989 - 1991
Katrina Davis Skills
Katrina Davis Education Details
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Computer Information Systems
Frequently Asked Questions about Katrina Davis
What company does Katrina Davis work for?
Katrina Davis works for Ukg (Ultimate Kronos Group)
What is Katrina Davis's role at the current company?
Katrina Davis's current role is Global Leader | Customer Education & Enablement | Change Agent | Blended Learning Advocate.
What is Katrina Davis's email address?
Katrina Davis's email address is ka****@****nos.com
What is Katrina Davis's direct phone number?
Katrina Davis's direct phone number is +181748*****
What schools did Katrina Davis attend?
Katrina Davis attended Texas A&m University-Commerce.
What skills is Katrina Davis known for?
Katrina Davis has skills like Training, Training Delivery, Hands On Training, Technical Training, Software Implementation, Enterprise Software, Leadership, Project Management, Saas, E Learning, Process Improvement, Software Documentation.
Who are Katrina Davis's colleagues?
Katrina Davis's colleagues are Erica Bates, Lauren Seaver, Fpc, Ritu Bhat, Pratham Sharma, Kengne Yvann, Nikhil Mishra, Shawn Jordan.
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3sadavis.com, ceodavisgroup.com, davisgroup.com -
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Katrina Davis
Cumming, Ga3aol.com, gpshospitality.com, drgfood.com -
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