Katrina Loutzenhiser Email & Phone Number

Pittsburgh, Pa, Us

The OnCon Senior Council is an exclusive group of top executives across 10 categories (CMO, CHRO, General Counsel, CTO/CIO, COO, CFO, CISO, L&D, Talent Acquisition, Data & Analytics). The group meets virtually (each category meets in a separate breakout space) once per month to discuss latest challenges, trends, and to benchmark. If interested, you can request membership details here: https://www.onconferences.com/council

Pittsburgh, Pa

Pittsburgh, Pa

Oversaw the conversion of a traditional IT group into an educationally-focused team of 21 individuals that now strives to empower faculty, staff, and students in their effective use of technology in working, research, and teaching.♦ Director of a team that manages servers, web-design, help desk, data analysis, and online education♦ Manage a budget encompassing traditional IT costs, as well as room technology improvement♦ Set mission, vision, and values, and inaugurated a strategic planning process aligned with SoE and University strategic goals♦ Implemented a strategic communication plan to engage with our customers and stakeholders♦ Instituted documentation for policies, procedures, and work instructions, and a process for their creation, modification, and retirement♦ Implemented career-duration support for all employees in the SoE

Pittsburgh, Pa

♦ Oversaw the assessment of the state of the courses, both online and face-to-face♦ Created faculty training in multiple levels/formats to meet a wide spectrum of needs♦ Created and implemented the SoE online course template, as well as the process for course creation and 1000-point quality assurance checks♦ Generated buy-in for the course template training via grassroots movement

Tampa, Fl

♦ Managed the employee LMS♦ Managed relationships with external partners to facilitate training for all levels♦ Developed department-wide process for the creation of training ♦ Developed and conducted department-specific training, in both in-person and online formats, for both on-boarding and continuing education♦ Developed training specific to new legislation and raised compliance with mandatory company courses to 99.8% in a company of over 800

♦ Oversaw comprehensive online program and quality management responsibilities♦ Managed student, faculty, and technical aspects of an LMS with over 4500 users♦ Designed and implemented self-paced educational program, cutting traditional program costs by 95-97%♦ Developed and maintained course standards and templates in ANGEL following a systematic design model♦ Implemented ANGEL-integrated faculty development curriculum for the continuous advancement of program and student facilitation♦ Executed faculty review process and procedures for full-circle results and applications

♦ Developed and implemented training programs and materials for staff and management in all departments♦ Instituted train-the-trainer curriculum for all existing training programs♦ Developed effective distance-learning training program for off-site employees♦ Implemented company-wide process management system with SharePoint per ISO 9000 standards, moving a company of five procedures to over 200 policies, procedures, and work instructions♦ Managed the process management system facilitating responsibilities both horizontally and vertically throughout the company

Oversaw the development and implementation of curricula that I designed. The curricula provided training for all levels within the company, including a distance-learning program for remote employees.• Initiated, developed, and implemented training programs and materials for staff and management• Designed and implemented train-the-trainer curriculum for all existing training programs• Analyzed, modified, and improved training with constantly-changing company and client needs• Developed effective distance-learning training program and business resources for off-site employees

Master’S Degree, Master'S In Public Policy Administration

B.A., Spanish; Education

Activities and Societies: Tutored under-grads in both Philosophy and Spanish; Founded and Instructed the Salsa class; Made the Dean's List.

Spanish Language, Culture, And Business