Kattie Thompson Email & Phone Number

Boulder, Co/Remote

Boulder, Co/Remote

• Order Administration – taking orders from the email queue, reviewing and processing orders, entering customer credits. Provide tracking information and invoices to customers upon request. Month end reporting.• Professional Services – Scheduling preventive maintenance, installation, upgrades and relocations for customers, coordinating with engineers and service providers’ schedules, sending the necessary supplies to complete engagement successfully.

Louisville, Colorado

Front Desk Manager responsibilities include greeting customers, setting up meetings, straightening the showroom floor, end of business day cleaning duties. Office Manager responsibilities build on receptionist duties to also include set up of new employees with email through Comcast portal, computer set up for printers, LogMeIn and Team Design, as well as ordering necessary office supplies.● Marketing responsibilities for company include social media (Facebook, LinkedIn) maintenance, designing and maintaining the company newsletter bi­weekly (MailChimp), working with the branding company on website maintenance, announcing company news.● Other responsibilities include, double checking the orders entered into Team Design by sales and project assistant to verify accuracy, placing orders with the vendors via fax or email, verifying order acknowledgements once received, tracking shipments to final destination.● Assigned duties during merger with Source Office include local IT Support, working with IT out of corporate office to coordinate and execute repairs on site. Event planning and invitation designs as necessary. Monthly integration blog written and sent to all employees.

Boulder, Colorado

Lead responsibilities include: handling customer complaints, reworking schedulebased on staff call­ins, preparing the drawer with change as needed, takingreservations for tours, and maintaining strong relationships with the staff.Responsibilities also include placing orders for retail goods (chips, candies,etc.), input daily numbers into the database and stocking.

Boulder, Colorado

Responsible for giving tours as well as working the ticket counter, sampling bar,and cleaning.Sampling bar includes preparing drinks for customers, baking cookies and workingthe register.Closing responsibilities include cleaning at the end of the night as well asreconciling the drawer.

Las Cruces, New Mexico Area

Responsible for guest satisfaction and guest rentals getting checked in upon return. Also getting rentalson the floor for other guests to rent.Training new associates on register as well as working on registerHandle buying back guest product such as books, music, and movies.Closing shift responsibilities include cleaning and organizing front area, stockingproduct and rentals, as well as closing paperwork, counting drawers, andaccounting for the safe at end of the night.Trained in café as barista for some shifts, taking drink orders and getting the drinkorder to the customer in a timely manner as well as cleaning the café at end of shiftor night.Maintain video department by:Organizing and merchandising product.Keeping the department neat and clean.Helping guests with questions about products and special ordering. o Stocking product in a timely manner.

Master Of Library & Information Science - Mlis, Library And Information Science

Graduate Certificate In Archival Studies (Carst)

Pastry, Baking And Pastry Arts/Baker/Pastry Chef

Bachelor Of Arts (B.A.), English Language And Literature/Letters

Bachelor Of Arts (B.A.), Anthropology