● Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.● Completed required documentation for continued treatment within Medi-Cal and Medi-Care.● Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity while maintaining tight deadlines in fast-paced environment.● Demonstrated respect, friendliness, and willingness to help wherever needed.● Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment.

● Updated reports, managed accounts, and generated reports for company database.● Maintained computer and physical filing systems.● Developed standard operating procedures for all administrative employees.● Optimized organizational systems for payment collections, deposits, and recordkeeping.