Katy Mcclellan Email & Phone Number

I collected feedback from guests at the Walt Disney World Resort to complete a daily stratified quota. I ensured data integrity by following random survey methodology for quantitative marketing research. I was also involved in a few qualitative research focus groups at the Walt Disney World Resort, assisting Research Analysts and ensuring collection of valid and qualifying participants for the individual projects. I maintained the position of Relief Coordinator, monitoring stratified work collection on Business Objects, setting up equipment for fellow employees, and helping employees overcome any challenges they might face in the day. I was also the pipeline between the leadership team and the field employees, so I maintained constant communication and availability to both.I held the position of trainer for the Research Specialist role, training new employees.

My role as Information Systems Technician in the Navy included monitoring and troubleshooting Satellite Systems, monitoring communications for external troops while deployed in Djibouti, Africa, Help Desk Call Center, Work Center Supervisor, and Network Troubleshooting Technician.