• Assist in the management of all public records requests from inception to completion, requiring knowledge of the Revised Code of Washington (RCW) and Public Records Act (PRA).• Analyze and disseminate police records requests, requiring the navigation of multiple police systems of record.• Assisted in the rollout of the body worn camera program as it relates to public disclosure and continue to modify and streamline the process.• Work closely with the Legal Department as it relates to the gathering and release of City records while following the PRA.

• Prepared notices, Council meeting agendas, packets, and minutes.• Assisted in facilitation of City Council and Council Committee meetings.• Was essential to the deployment of Laserfiche for City Clerk records as well asParks Department records.• Instrumental in training staff on the IQM2 agenda management system.• Assisted in updating the Kent City Code following the passage of ordinances and resolutions.• Assisted in maintaining the City Clerk owned webpages

Provided administrative support to the City Clerk and City Clerk’s Office staff.• Reviewed confidential documents and correspondence.• Responsible for contract administration, verification, and retention as it applies to the Local Government Common Records Retention Schedule.• Worked with customers and staff in person and on the phone; provided information,took messages and/or referred callers and visitors to appropriate departments or agencies; explained procedures when necessary.• Assisted with updating the department’s policy manual

Administrated and processed retail, direct loan, and lease contracts while accuratelyensuring procedural compliance and timeliness.• Set up, scanned, and maintained customer account information in various operating systems.• Generated and distributed internal operating documents and reports. Pursued title perfection with customers, dealers, and state DMV’s.• Provided administrative support to dealers, customers, and management.

• Provided direct support to Client Relationship Managers.• Responsible for contract maintenance and management throughout lifecycle.• Responsible for monthly and quarterly billings, working in conjunction with sales, installation, order processing, accounting, and various other departments.• Analyzed data involving service and lease contracts.• Heavy data integrity duties including research and discovery.• Problem solving and project management. Devised unique billing system for #1 account, saving the company approximately $20k per quarter