Katy Sinclair, M.Ed. Email and Phone Number
Katy Sinclair, M.Ed. work email
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Katy Sinclair, M.Ed. personal email
With over 15 years of experience in both leadership and classroom roles focused on Customer Success, Implementation, and Product Management in EdTech, SaaS, and Education, I am an innovative, collaborative, and transformational leader known for increasing customer engagement and retention. I am committed to optimizing the customer onboarding experience, evolving the customer journey, and cultivating effective working relationships with internal and external stakeholders. My strengths include leading projects from conception to completion, executing deliverables on time and within budget, and successfully managing competing priorities to achieve defined outcomes. Additionally, I have a strong capacity for building and leading high-performing, cross-functional teams.Core areas of expertise include:• Customer Success• Customer Onboarding/Implementation• Project Management• Education Technology• Learning Design & Delivery• Data Analysis• Operational Excellence• Continuous Improvement• Leadership, Coaching & Mentorship
Imagine Learning
View- Website:
- imaginelearning.com
- Employees:
- 1880
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Imagine LearningUnited States
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Director Of ImplementationAge Of Learning Jan 2022 - Dec 2022Glendale, Ca, UsAs a Director of Implementation, I headed the Customer Success Implementation team while providing leadership and mentorship to school district contractors. By engaging in 20+ conferences as a product expert, leading sales pilot implementations for lighthouse school districts, and delivering virtual and in-person implementation training, I drove sales enablement for the organization. -
Senior Manager, ImplementationAge Of Learning Nov 2018 - Jan 2022Glendale, Ca, UsWith this company, I developed and executed an extraordinary customer onboarding experience and provided customer support to ensure the achievement of customer goals, build customer loyalty and retention, and drive student and educator success. I designed and delivered in-person and virtual training, fostered effective client relationships, and contributed to long-term platform usage. I also partnered cross-functionally with Sales, Support, and Engineering to deliver high-quality implementation aligned to client needs.
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Customer Success ManagerIlluminate Education, Inc. Apr 2016 - Nov 2018Irvine, Ca, UsWith this company, I developed and executed an extraordinary customer onboarding experience and provided customer support to ensure the achievement of customer goals, build customer loyalty and retention, and drive student and educator success. I designed and delivered in-person and virtual training, fostered effective client relationships, and contributed to long-term platform usage. I also partnered cross-functionally with Sales, Support, and Engineering to deliver high-quality implementation aligned to client needs. -
Senior Project ManagerRed Schoolhouse Software Jan 2010 - Apr 2016In this position, I managed all aspects of the project lifecycle for various implementation projects, including planning and rollout, technical support and support documentation, client communication, user conferences, and special events. I supported school districts across California with the utilization of the Online Assessment Reporting System (OARS) and led a team of Implementation Specialists accountable for implementing software solutions.
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Elementary Literacy Expert, Rti Coordinator, Literacy Coach, TeacherLos Angeles Unified School District 1997 - 2010Los Angeles, Ca, Us -
Instructor-Professional Development Reading InstituteSacramento County Office Of Education 2002 - 2008Mather, California, Us
Katy Sinclair, M.Ed. Skills
Katy Sinclair, M.Ed. Education Details
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Uc San DiegoPsychology -
California State University, NorthridgeEducational Leadership And Administration
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Los Angeles Unified School District District Intern ProgramCalifornia Multiple Subject Teaching Credential
Frequently Asked Questions about Katy Sinclair, M.Ed.
What company does Katy Sinclair, M.Ed. work for?
Katy Sinclair, M.Ed. works for Imagine Learning
What is Katy Sinclair, M.Ed.'s role at the current company?
Katy Sinclair, M.Ed.'s current role is Customer Success & Implementation Leader | Project Management | EdTech, SaaS, Education | Digital Equity for All.
What is Katy Sinclair, M.Ed.'s email address?
Katy Sinclair, M.Ed.'s email address is ka****@****ing.com
What schools did Katy Sinclair, M.Ed. attend?
Katy Sinclair, M.Ed. attended Uc San Diego, California State University, Northridge, Los Angeles Unified School District District Intern Program.
What skills is Katy Sinclair, M.Ed. known for?
Katy Sinclair, M.Ed. has skills like Educational Technology, Educational Leadership, Technology Integration, Staff Development, K 12, Teacher Training, Curriculum Assessment, Curriculum Development, Common Core State Standards, Data Management, Curriculum Design, Instructional Design.
Who are Katy Sinclair, M.Ed.'s colleagues?
Katy Sinclair, M.Ed.'s colleagues are Tim Klustner, Mpp, Brett Hazzard, Kurtis Helgesen, Haleh Paciotti, Andres Peña, Kerry Newby, Allison Escher, Phd.
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