Incident And Problem Manager
Current
Mar 2021 - Present
AeroLeads people directory · profile
Inderdeep Kaur Email & Phone Number
Incident and Problem Manager
at
Payments Canada
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Incident and Problem Manager
Location
Canada, Canada, Canada
Company size
Who is Inderdeep Kaur? Overview
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Quick answer
Inderdeep Kaur is listed as Incident and Problem Manager at Payments Canada, a company with 281 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Inderdeep Kaur.
Inderdeep Kaur previously worked as Project Manager - Life Cycle Management at British Telecom and Technical Problem Management Specialist at Bt. Inderdeep Kaur holds Postgraduate Degree, Computer Science from Swami Vivekananda Subharti University, Meerut.
Company email context
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Payments Canada
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Profile bio
About Inderdeep Kaur
Inderdeep has more than 12 years of professional experience in Information Technology and Telecom Services and Banking domain. As a Technical Project Manager, she has managed customer accounts amounting to USD 16 million. She is adept in handling critical business processes of varying size, scope and complexity. She has significant track record of directly engaging with external customers and coordinating with internal stakeholders to identify the business opportunities of financial benefits from various technology risks & vulnerabilities. With her innovative problem solving techniques, she drives continuous process improvements and transforms them into business operational strategy.Management Skills:- Programme & Project Management- Revenue Generation- Service Architecture- Process Excellence- Continuous Improvement- Risk & Vulnerability Management- Release Management- Life Cycle Management- Change Management- Problem Management- Incident Management
Listed skills include Leadership, It Project Lifecycle, It Risk Management, Report Writing, and 16 others.
Current workplace
Inderdeep Kaur's current company
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Payments Canada
5 roles
Inderdeep Kaur work experience
A career timeline built from the work history available for this profile.
Project Manager - Life Cycle Management
Client - Royal Bank of Scotland- Was responsible for formulating the Project Management Reports (including Plan on a Page), Project Scope, Requirements & Timelines, Build Requirements, Resourcing & Capacity Planning, Project Costs, Tools & Accesses, Testing & other actions. Thereby, evaluated project progress and communicated with the teams to ensure.
Sep 2016 - Jan 2020
Technical Problem Management Specialist
Client - Royal Bank of Scotland- Performed Root Cause Analysis (RCA) for more than 220 network critical incidents using the 5-Why’s technique. Subsequently implemented the identified permanent fixes/preventive actions by initiating new Projects, Changes, or Service Requests.- Engaged with internal/external stakeholders, third-party suppliers, and.
Sep 2015 - Apr 2017
Service Operations Specialist
Client - SITA (Airport Digital Network Services)- Worked as a Single Point of Contact (SPOC) to coordinate the efforts between internal and external teams for resolving key complex operational issues, which use to impact business operations and customer satisfaction.- Managed and directed field engineers, third-party vendors, and telecom service providers.
Apr 2012 - Aug 2015
Technical Support Associate
Client - Hewlett Packard (HP)- Remotely troubleshooted Hewlett Packard Printers and provided technical support to customers located in United States and Canada.- Conducted promotional marketing campaign and sold Hewlett Packard products to North American customers amounting to USD 50K.- Was actively involved in business process improvement to handle.
Jul 2011 - Apr 2012
Team & coworkers
Colleagues at Payments Canada
Other employees you can reach at payments.ca. View company contacts for 281 employees →
DW
Darryl Williamson
Colleague at Payments Canada
Greater Ottawa Metropolitan Area, Canada
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MT
Michael Tremblay
Colleague at Payments Canada
Kemptville, Ontario, Canada, Canada
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AW
Anthea Wong, Cpa
Colleague at Payments Canada
Canada, Canada
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SS
Sanjay Sharma
Colleague at Payments Canada
Waterloo, Ontario, Canada, Canada
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MH
Michael Hoganson
Colleague at Payments Canada
Ottawa, Ontario, Canada, Canada
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DA
Donna Ainsworth
Colleague at Payments Canada
Canada, Canada
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ES
Elayne Sandahl
Colleague at Payments Canada
Ottawa, Ontario, Canada, Canada
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KH
Kelly Harris
Colleague at Payments Canada
Ottawa, Ontario, Canada, Canada
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ZA
Zarin Ahmed
Colleague at Payments Canada
Canada, Canada
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NA
Norma Abou-Rizk
Colleague at Payments Canada
Ottawa, Ontario, Canada, Canada
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Darryl Williamson
Colleague at Payments Canada
Greater Ottawa Metropolitan Area, Canada
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MT
Michael Tremblay
Colleague at Payments Canada
Kemptville, Ontario, Canada, Canada
View →
AW
Anthea Wong, Cpa
Colleague at Payments Canada
Canada, Canada
View →
SS
Sanjay Sharma
Colleague at Payments Canada
Waterloo, Ontario, Canada, Canada
View →
MH
Michael Hoganson
Colleague at Payments Canada
Ottawa, Ontario, Canada, Canada
View →
DA
Donna Ainsworth
Colleague at Payments Canada
Canada, Canada
View →
ES
Elayne Sandahl
Colleague at Payments Canada
Ottawa, Ontario, Canada, Canada
View →
KH
Kelly Harris
Colleague at Payments Canada
Ottawa, Ontario, Canada, Canada
View →
ZA
Zarin Ahmed
Colleague at Payments Canada
Canada, Canada
View →
NA
Norma Abou-Rizk
Colleague at Payments Canada
Ottawa, Ontario, Canada, Canada
View →
6 education records
Inderdeep Kaur education
Postgraduate Degree, Computer Science
Bachelor Of Laws - Llb, Law
Postgraduate Degree, Business Administration And Management, General
Bachelor Of Technology - B.Tech., Information Technology, Grade: A+
Senior Secondary School, Senior Secondary School Certificate, Grade: A
Dav Senior Secondary School, Bathinda - India
Secondary School, High School/Secondary Certificate Programs, Grade: A
Sri Guru Harkrishan Public School, Bathinda - India
FAQ
Frequently asked questions about Inderdeep Kaur
Quick answers generated from the profile data available on this page.
What company does Inderdeep Kaur work for?
Inderdeep Kaur works for Payments Canada.
What is Inderdeep Kaur's role at Payments Canada?
Inderdeep Kaur is listed as Incident and Problem Manager at Payments Canada.
Where is Inderdeep Kaur based?
Inderdeep Kaur is based in Canada, Canada, Canada while working with Payments Canada.
What companies has Inderdeep Kaur worked for?
Inderdeep Kaur has worked for Payments Canada, British Telecom, Bt, Orange Business Services, and Wipro Limited.
Who are Inderdeep Kaur's colleagues at Payments Canada?
Inderdeep Kaur's colleagues at Payments Canada include Darryl Williamson, Michael Tremblay, Anthea Wong, Cpa, Sanjay Sharma, and Michael Hoganson.
How can I contact Inderdeep Kaur?
You can use AeroLeads to view verified contact signals for Inderdeep Kaur at Payments Canada, including work email, phone, and LinkedIn data when available.
What schools did Inderdeep Kaur attend?
Inderdeep Kaur holds Postgraduate Degree, Computer Science from Swami Vivekananda Subharti University, Meerut.
What skills is Inderdeep Kaur known for?
Inderdeep Kaur is listed with skills including Leadership, It Project Lifecycle, It Risk Management, Report Writing, Networking, Client Services, Team Management, and Microsoft Office.
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