Kaushal Kishor Email & Phone Number

Toronto, Ontario, Canada

•Currently,engaged on Wires Modernization Project (including SWIFT MX ISO20020, FED ISO readiness) at BMO, as part of Payments Canada's Payment Mod Roadmap.•Part of Enterprise Payments–Project Management & Delivery team, working on Wires Modernization and E2E ISO 20022 initiative aiming at enabling improved Straight Through Processing & creation of a combined wires processing platform across the bank.•Working with Wires Modernization Program Delivery Lead & ISO 20022 Compliance initiative implementation team across the bank for Swift and FED payments.•E2E mgmt of implementation life cycle starting from Problem Statement, gathering HL & LL reqs. & functional specs. Documentation comprising DB mapping of FW & SWF pymt formats to ISO 20022, in addition to interface upgrades & downstream applications impact, defining business rules, HLRDs, DRSs, & end-to-end process flow documents.•Collaborated with Product owners & business partners to define & streamlining business processes prioritize business objectives, determine MVP based on app features, functionalities & author non-functional requirements (NFR) for the new digital application.•Responsible for defining Data mapping, Process flow improvements & ensuring high lvl of compliance during real time sanctions screening (OFAC related)•Lead workshops with stakeholders across various LOBs & downstream apps reps to define overall scope & impact associated with ISO 20022 standards adoption as part of Wire Mod. initiative, for various project phases. •Develop, track & manage project plan to achieve Target State for overall Wire Modernization project & roadmap as part of E2E ISO 20022 initiative for Swift & FED payments.•Engage in discussions with Tech. teams & Vendors to define project solution.Document As-Is & To-Be flows for Wires pymnts processing capturing details related to downstream apps. •Advanced knowledge of agile business analysis techniques (User Stories,Epics,Use Cases,Business process modelling)

Sudbury, Ontario, Canada

Client: Vale Private Limited• Contributing to Digital Transformation Program from North Atlantic Operations Centre • Managing end to end requirement definition and solution designing for different web & mobile applications proposed to resolve day to day business underground mines problems.• Conducting walkthrough of To-Be process solution/models & developed product with business stakeholders on timely basis.• Responsible for keeping technical team updated with all requirements & expected system process flows getting defined and agreed with business stakeholder• Help technical team to understand the solution and remove blockers with involvement from PM, faced during product development• Involved in performing UAT of developed product before moving it to production environment.

Sudbury, Ontario, Canada

Client: Western Union The Money transfer settlement transformation initiative is designed to enhance settlement capabilities and to migrate it from different settlement to single centralize global settlement platform based on the Oracle Revenue Management and Billing (ORMB) product package solution & Oracle Business Intelligence Enterprise Edition (OBIEE) product solution for reporting. • Participate in business and system requirements sessions. Requirements elicitation and translation to functional and technical specifications (RTM).• Create Functional scenario documents for all the international settlement business requirements based on functional specification document (FSD).• List out base, custom configuration and development component and discuss the solution with Western Union's Business and IT Teams to get an agreement on the solution• Document and review the solution from end-to-end process perspective with implications in related functional/product areas and arrive at solution alternatives to bridge the gap.• Give solution walkthrough to the technical team and different stake holders.• Prepare the Transaction Feed Management (TFM) configuration sheets in line with the detailed design, configure the instance, plan the activities for customizations and configuration• Review Test Plans (Unit, SIT, and UAT), test cases and test execution reports and upload test reports in JIRA tool. • Perform Testing, conduct root cause analysis/debugs issues to gauge the quality and take corrective actions IN ORDER TO ensure sufficient and adequate testing of the system before delivery to the customer.• Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project• Provide post implementation warranty support by resolving release fallout issues with speed and accuracy, understand issue and analyze root cause through direct customer interaction

Mumbai, Maharashtra, India

• Owning E2E implementation of enterprise mobility apps designing, development and testing• Responsible for designing mockups for enterprise mobility applications for the client from different LOBs.• Chaired the workshop to discuss the requirements captured, defined proposed application flow for applications• Conducted walkthroughs with stakeholders and requirements owners for developed mockup screens and getting agreement on that.• Briefing technical & testing teams about requirements and assisting them on their queries and problems regarding the mockups developed

Pune, Maharashtra, India

• Managing the reliability audit team and audited the fulfillment and assurance processes for customer business by analyzing the technicalities and gap in the current business processes• Suggested the improvements in the processes followed by customers which resulted in optimizing the revenue leakage of over 400 K CAD/month.• Chaired the workshop to discuss the requirements captured, defined proposed process maps for optimizing revenue loss for clients• Owner for conducting the bi-weekly review meeting with internal and external senior management to review the status of audit

Pune, Maharashtra, India

Client: Amlin Plc Ltd• Played key role as a part of transition team and responsible for understanding current process architecture & solutions on how tickets are handled in tool• Designed and developed the requirements for the new process with the relevant stakeholders which need to be developed on new service management tool• Managed end to end requirements for clients and internal management which involves the daily /weekly performance of operations• Administrator for one of the ITIL service management lifecycle process into Ticketing tool and responsible for reviewing pending tickets with team & clients• Sole owner for designing the test case scenarios with testing team and reviewing it with internal and external stakeholders.• Headed the defect lifecycle in system to ensure that defects are closed on HP Quality center tool on time and for successful on-time delivery of the requirement solution

Pune, Maharashtra, India

Client: British Telecom •Successfully implemented the project: requirement identification by elicitation techniques, process definition, briefing the architects and testing team with the requirements•Owner for managing and documenting the requirements for the project in the artifacts and managing the requirements traceability matrix.•Chaired workshop meetings with all stakeholders to clarify and demonstrate the requirements.•Developed high level & low level process designs documents by reviewing, analyzing automated business process for very diverse set of business and operational audience•Created the different type of used case diagrams (activity diagram, sequence diagram etc.) for different defined process.•Proficient in using drawing tools like MS VISIO, Start UML, EDrawMindmap, Balsmiq•Performed stakeholder coordination, business case clarifications and requirement establishment across multiple major business releases to ensure successfully on-time delivery of the proposed solutions.•Mapped, trained and briefed requirements to developers and architect, liaised with the stake holders to ensure that all are on same page•Ensured to keep business process models up to date on process modeling tools: Oracle BPA, ARIS and MS VISIO with recent changes for the business releases•Organized process walkthroughs with stakeholders and achieved solution alignment as per product-line expectations •Boosted the potential revenue with value £20-25 mn per annum after implementing development life cycle for SBS programme•Played key role as a part of transition team and responsible for understanding the current process •Administrator for one of the ITIL service management lifecycle process into Ticketing tool and responsible for reviewing process with clients•Headed the defect lifecycle to ensure that defects are closed on HPQC tool on time

Bachelor Of Engineering (Be), Electrical Engineering, First Class With Distinction

12Th Class, Science Stream, 82.20%