Kaushal Shah Email & Phone Number

Milwaukee, Wi, Us

Worked on several successful commerce implementations on Shopify for enterprise customers (B2B/B2C) . Projects involved- Launching multi-lingual Shopify store for a large prescription eyewear brand with 250+ stores across US. The site implemented capabilities such as store locator, eye exam scheduling, lens selection workflow, virtual try-on and was powered by Searchspring site search, Zendesk chat and BOPIS solution using ShipperHQ- Led the launch of a famous cosmetic brand to international markets using Shopify Managed Markets. The project had an aggressive timeline tied to Shopify Checkout Extensibility and required significant customization and problem-solving for a successful migration. - Currently working on a multi-site Shopify implementation for a B2B MRO supplier.

Milwaukee, Wisconsin, United States

• Practice Director for a global professional services team consisting of over 110 eCommerce technical consultants, including Developers, Technical Leads and Solutions Architects, responsible for development, implementation, growth and operations of B2C/B2B eCommerce implementations for 57 clients.• 20% YoY Practice growth in delivered revenue globally for last 3 years with engagements involving multi-shore teams across various business units including Experience Design, Digital Marketing, Digital Strategy, Organizational Change Management, Mobile Solutions, PIM (Product Information Management), Content and Commerce.• Maintained over 85% average billable utilization for the team and 90% repeat business from clients leading to higher revenues.• Performed the following duties: o Sales - supported over 200 pursuits involving cross-functional teams with 30%-win rate, supported sales with lead-gen, new client acquisition, sales enablement, presales solutioning and product demos to prospects, responding to RFP/ RFI, creating proposals/statement of work, estimations. o Practice Growth - managed partner and client relationships, collaborated with alliance and marketing team, defined and developed portfolio of service offerings, quickstart solutions, and accelerators, delivered webinars and speaking engagements at industry tradeshows, conferences and partner summits.o Delivery - Served as a Delivery Director helping clients with roadmap planning sessions, architecture recommendations, discovery workshops, and defining implementations strategy to increase conversion, revenue, and average order value. Offered project oversight working with the platform teams to manage scope, schedule and quality of implementations and presented to client executives in monthly and quarterly business review meetings.o People Management: Directly supervised over 10 technical consultants including hiring, leading, mentoring, developing, and promoting team members.

Greater Milwaukee Area

• Grew Magento Practice delivered revenue by 140% with 50+ successful projects.• Supported over 90 sales pursuits with 35%-win rate, assisted in preparing proposals and responding to RFPs/RFIs, project estimation, provided delivery oversight on projects managing scope and related change controls, assisted with discovery workshops and requirement analysis, managed partner, and client relationships, collaborated with alliance and marketing teams to support Practice growth, people management including hiring, mentoring, and promoting.Key Projects• Co-presented with Magento Leadership team to Forrester VP and Principal Analysts to demonstrate Magento’s B2B capabilities as part of their participation in Forrester B2B Wave for 2015, resulting in Magento being placed as a strong performer on the Forrester B2B Wave Report.• Led a team of 16 consultants to implement 8 eCommerce sites over 2 years, for leading semiconductor chips manufacturers’ Publication and Employee Store division, addressing their problems with declining sales and fraudulent orders. The new sites increased sales by 25% YOY and the solution helped reduce the fraudulent orders by 92%. • Managed delivery for the implementation of new eCommerce, mobile-responsive sites, integrating systems to scale across multiple regional websites for the largest distributor of heating, air conditioning, and refrigeration (HVAC/R) equipment and supplies. The new sites offered smooth customer experience and integrated with backend ERP and Product Information Management (PIM) system to provide real-time and accurate product, pricing, inventory, and order information to the buyers, expediting fulfilment to ensure the timely delivery of parts, and help HVAC contractors complete more jobs each week, resulting in online channel revenue growth from under 1% to 25% in a year.

Milwaukee, Wisconsin, United States

• Successfully delivered 8 end-to-end implementations of B2C/B2B eCommerce websites using platforms such as Magento and Znode, managing cross-functional, multi-shore teams of over 20 members including user experience, design, web development and digital marketing, across different industries, resulting in over $1.2M in annual revenue for Zeon Solutions.• Performed the following duties: conducting onsite discovery workshops, requirements gathering, project plan creation, resource allocation, change order management, configuration, issues and risk mitigation plans, invoice creation, status tracking and reporting, and holding stakeholder meetings.Key Projects• Led a team of 20 consultants to consolidate 13 fragmented eCommerce platforms into one, for a leading professional association with over 350,000 members, selling a variety of products including: memberships, conferences, classified job postings, books, e-learning courses, and paid webcasts. The websites processed approximately 400,000 transactions and $100 million per year in multiple currencies. The successful completion of the project resulted in over $5M of savings annually by eliminating data and platform redundancies. • Deputed in UK for 17 months to lead a team of 10 consultants in the migration and redesign of several eCommerce sites for a $1.32B global developer and manufacturer of specialty products, technical equipment, and services for identifying components used in workplaces. The new sites were faster, SEO friendly, had better user experience and real-time integration with SAP (ERP) leading to accurate content on website and higher conversion.

Westerville, Ohio, United States

• Analyzed the data reported by local divisions globally to provide key information and recommendations for the division’s top material purchases. • Identified cost savings opportunities and created optimization plans.• Analyzed the data for accuracy, reducing data quality inefficiencies by more than 20% over a 3-month period.

Bengaluru, Karnataka, India

• Led a team of 5 developers in a successful pilot initiative to build an Application Factory to migrate applications for a major pharmaceutical company.• Led the eCommerce implementation for a leading wedding media and services company using Microsoft Commerce Server. • Served as developer to build an application involving suite of modules used by payers and providers for a leading healthcare organization. The development involved migrating and enhancing the application from desktop to web-based solution; significantly enhancing the medical application’s performance and scalability leading to higher profits.

Mba

Be, Information Technology

Education record