- Business demand fulfillment is the highest category of importance and is prioritized based on the impact analytics of BAU systems which I take care off.- Project or Program wise alignment with end User or Business function team.- End to End completion of assignment and task with incubation time.- Accountable for defining and leading the program or project, cutting across multiple channels, products, systems and departments, to time, budget, and scope from initiation throughto completion.- I also supervise a team of project management professionals and ensure compliance to standards, policies and processes.- At a functional level I also drive the delivery of the program/project ensuring milestones are met to time, cost and quality.- I need to define release readiness requirements and validate readiness before release into production.- I have a very clear understanding of frameworks (e.g., Waterfall or Agile) and methodologies (e.g., PMP); helps me manage governance, risk and compliance.- Resource and Vendor assessment based on the prescribed KRA’s falls under my purview.

Provisioning the development of products and services which cater to the core BFSI domain for all clients signed up with Quantiphi. As a scrum master I have been working on projects which include utilization of AWS cloud set up for data marts and data lakes which are connected with a front end. The complete architecture is created using AWS resources which are defined for specific functions in order to deliver required visual output. - Structuring the development course by defining the core scope of work and deliverables for clients and internal stakeholders- Defining key milestones and delivery nodes of the development journey keeping the governance, risk and compliance in check- Clearly stating the terms of delivery and tracking all forms of changes proposed, approved and delivered- Connecting with all stakeholders based on the defined needs and scheduled scrum connects inclusive of: Weekly client connect for status, Sprint planning, Scrum meetings, Sprint review and demo, and , Sprint retrospective- Maintaining, monitoring and capturing all issues, production support and burn down charts for resource utilization- Supporting all stakeholders by closing all forms of impediments, and making sure the planning does not include anything that cannot be delivered as it would lead to over commitment and under delivery- Planning the refinement of the sprint and board for maintaining for agreed modular delivery - Documenting and maintaining documents and artifacts used for reference and delivery assistance on a secured and approved location- Provide support to the project management office for making sure billables are in order and none of team members face any issues with respect to accesses either for onboarding or termination of accesses while a developer is offboarded - Maintain internal audit logs for post delivery audits

- Product discussion with the product managers for product design and market input in terms of compliance, risk and governance- Deducing what is actually required to be built and how should the design of the product look like; creating a product development life cycle which was developed under Agile Scrum project management model, total active springs 16 - BRS creation with respect to the functional used cases and UI design translation of the same to the development team- Usage of Jira for tracking all the epics and tasks aligned to them developer wise which included results observed through unit testing in the dev environment. - Created a plan for QA to execute all test cases created by developers and BA’s on the development cycles. - Planned for end to end delivery which included UAT confirmation and monitoring post production deployment, process initiated by confirmation and agreement to update daily tasks on daily stand-ups - Completed external audit and information security clearance based on the justification for hard and soft resource utlisation

- Responsible for organizing and executing assigned business projects on behalf of clients according to client’s requirements- Meeting with assigned clients when needed and perform an initial assessment of a business problem statement- Collecting information about the client’s business through a various methods (shadowing, interviews, surveys, reading reports etc.)- Analyse and interpret data to unearth weaknesses, problems, and causes which are responsible for sub-optimal results and design the solution around the same - Formulate recommendations and solutions with attention to a client’s requirements, capabilities and limitations forming concise reports- Present findings and suggestions to clients with reasonable logic and practical advice- Develop detailed business plans to drive small or radical changes- Assist the client in implementing the plan and resolve any occasional discrepancies around the bigger ecosystem- Understand the core requirement of developing an ERP system and how could it be consumed by the business- Provide guidance for any occurring problems and issues monitor them on the project management tracker in the project management tool (Zoho Projects)- Creation of functional specification document and data dictionary for proper deployment of the project and its requirements- Creating reports for business as usual activities and management information systems, which are shared to the client and then circulated to their clients - Planning and executing the production live date post analysis and quality assurance using system integration testing and user acceptance test techniques- Creation of UML diagrams and use cases for better process description and translation for the technical development of the solution- Maintaining a change management tracker for processing all requests under change management log

- Work with the transition team to scope and deliver solutions to businesses using appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract- Lead the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement- Responsible for the projects that included development or production of unique products, services, or some other metric improvements, all of which are expected to deliver additional value. Through project management, activities are conducted using various tools, skill sets, knowledge, methodologies and techniques to meet the requirements of the projects- Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market place- Manage pilots based on new and existing client requirements, and on boarding, post pilot success and contract sign- Liaise with clients in building and managing integrated digital solutions focused on search, email, content, social, and display marketing- Defining campaign framework and messaging, campaign planning and process setups for campaign management and implementation - Creation and implementation of buyer journeys, customer profiling, demand funnel definitions, campaign and content calendars, etc. from an online marketing perspective, customized to client business - Assisted marketing managers in key projects such as ToFu Optimization, lead score modelling and lead flow management, conversion optimization, progressive profiling of leads, use of dynamic content in landing pages, etc. - Manage a team of marketing automation and CMS specialists with a focus on their capability development, growth and training

- Acquiring and managing retail and corporate clients in the high net worth individuals’ criteria across all the sectors- Prepare reports and dashboards on portfolio performance, market analysis, etc.- Prepare Presentations for internal reviews and for external presentations to clients- Focus on service based issues and enhance the usage of online media to improve customer experience- Drive proactive instruments to enhance the customer experience and focus on customer delight

- Acquiring and managing corporate relations with major MNCs across various industries to enhance overall business with the bank- Identifying potential HNI accounts and managing end to end customer relations with existing and acquired HNI clients- Advising these clients on personal and mortgage loans and insurance as per their needs with an objective of enhancing customer experience with the bank

- Campaign planning and process set-ups for campaign management and implementation- Drive innovations in Marketing Operations such as ToFu Optimization, system integrations, and lead flow management- Responsible for planning and creating go-to market plans for new products and product launches - Acquiring and managing corporate relations with major corporates across India- Was part of a Website team created to design, develop and launch the new website for Lyca Telecom, India

The project was a study of the incentives that were offered to SEZ’s as they are the units which directly deal in exports. A comparison was drawn from 5 states in different sectors which showed the type of Redemptions offered by their government. This comparison was utilized to recommend the government of Gujarat to offer similar type of incentives.