Experienced IT professional with ability to analyze, troubleshoot and maintain both hardware components as well as office productivity applications. Highly focused and results orientated in supporting complex deadline driven operations, able to identify goals and priorities and resolve issues in initial stages.Also a versatile customer service representative with proven experience delivering service standards to high-level customer accounts. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude. Skilled and dedicated with experience in coordinating, planning, and supporting daily operational and administrative functions.As a self-driven and motivated individual, I am fully adept at all aspects of the position. I excel at configuring and maintaining computer hardware and software, providing beneficial advice, support, and training to end-users, and testing the installed systems. In addition, I performed monitoring for every computer-related thing on clients and resolved any problematic issues. There, I was known for a pro-active self-approach and track record of success in finishing all projects within schedule, and I was recognized for my ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback.You can check my resume if you're interested!https://drive.google.com/file/d/1D8Cj_IrqCDsXRXYbBytsKW3HU_ybp-ka/view?usp=sharing