• Managed data collections activities from different sources.• Gathered data requirements from client/stakeholders regularly.• Handled customer queries and prioritized tasks to meet the SLA.• Generated weekly/monthly MIS reports & Dashboards using Advance Excel.• Contributed in identifying, analyzing, and interpreting trends or patterns in business and providing recommendations.• Mentored & guided team members for maintaining excellence in day-to-day operations• Planned… Show more • Managed data collections activities from different sources.• Gathered data requirements from client/stakeholders regularly.• Handled customer queries and prioritized tasks to meet the SLA.• Generated weekly/monthly MIS reports & Dashboards using Advance Excel.• Contributed in identifying, analyzing, and interpreting trends or patterns in business and providing recommendations.• Mentored & guided team members for maintaining excellence in day-to-day operations• Planned & assigned tasks to the team ensuring the SLA’s are met and supported clients for adhoc analysis• Preparing training plans for the new joiners and handing first level escalations Show less

• Analyzed, cleansed and transformed Vehicle data sets in different formats.• Updated and maintained internal databases.• Handled customer queries, data requirements and prioritized tasks to using meet the SLA.• Generated data quality reports, weekly reports using Excel and internal tools. • Provided service, maintenance, repairs and cost of spare calculations for the customers

• Conducted research & gathered information on targeted industry to create new business opportunities for the Sales Team• Improved research methodology by analyzing various Internet Research Tools such as Social Media, Blogs and Search Engines• Updated and maintained the quality of internal and external databases with useful leads • Collated & provided marketing information/research to assist management in developing long-term business plans• Coordinated with the Marketing Team… Show more • Conducted research & gathered information on targeted industry to create new business opportunities for the Sales Team• Improved research methodology by analyzing various Internet Research Tools such as Social Media, Blogs and Search Engines• Updated and maintained the quality of internal and external databases with useful leads • Collated & provided marketing information/research to assist management in developing long-term business plans• Coordinated with the Marketing Team in Business Development, R&D for a company-wide promotional strategy Show less