Kavia Chappell, Csm, Mba Email & Phone Number

Atlanta, Ga, Us

Macon, Georgia Area

Responsibilities include executing quality assurance analysis evaluating integrity of systems development to applicable standards, and client requirements within Agile methodology environment for human resource business solutions; Provide technical guidance and support to system end user; Collaborate with team members coordinating quality control processes, define testing phase criteria, defect resolution and resource assignments, resolve technical related issues and ensure overall software… Show more Responsibilities include executing quality assurance analysis evaluating integrity of systems development to applicable standards, and client requirements within Agile methodology environment for human resource business solutions; Provide technical guidance and support to system end user; Collaborate with team members coordinating quality control processes, define testing phase criteria, defect resolution and resource assignments, resolve technical related issues and ensure overall software quality; utilize Ranorex test automation solution to improved performance, build and deploy reliable, maintainable automated tests and monitor the results of testing. Show less

Mcdonough, Georgia, United States

Responsibilities include overseeing day-to-day operations of the travel agency such as direct, administer, and monitor travel policies, and guidelines; Negotiate preferred rates and commission models with external stakeholders and cultivate vendors relations; Establish annual budget, set targets and objectives for both the agency as well as Independent Contractors; Actively implement marketing strategies to promote agency, enhance customer-base awareness through social media platforms and drive… Show more Responsibilities include overseeing day-to-day operations of the travel agency such as direct, administer, and monitor travel policies, and guidelines; Negotiate preferred rates and commission models with external stakeholders and cultivate vendors relations; Establish annual budget, set targets and objectives for both the agency as well as Independent Contractors; Actively implement marketing strategies to promote agency, enhance customer-base awareness through social media platforms and drive website traffic; Utilize online platform to create reservations for travel accommodations and itineraries; Assist with any travel-related issues that may arise improving customer satisfaction rating. Show less

Greater Atlanta Area

A Cox Communication Consultant with Bright Byte Consulting, Inc. and Artech Information Systems; Responsibilities included coordinating defects throughout test cycle for QA projects related to software infrastructure development on Linux platform using Agile/Waterfall methodologies; Executed functional, regression and load testing; Investigated processing errors within Splunk identifying root cause; Performedsmoke test on functionality and continuous software development; Served as liaison… Show more A Cox Communication Consultant with Bright Byte Consulting, Inc. and Artech Information Systems; Responsibilities included coordinating defects throughout test cycle for QA projects related to software infrastructure development on Linux platform using Agile/Waterfall methodologies; Executed functional, regression and load testing; Investigated processing errors within Splunk identifying root cause; Performedsmoke test on functionality and continuous software development; Served as liaison between stakeholders providing post-implementation support, prioritizing resource workload and project escalation deliverables. Show less

Greensboro/Winston-Salem, North Carolina Area

Effectively oversaw automotive telematics system with responsibilities including technical resolution, data analysis, third party services and system functionality as Subject Matter Expert (SME) for Linux-based application within agile environment; Served as liaison to external business stakeholders consulting on Change Advisory/Control Boards for production deployments/releases, network outages and elicited business requirements to implement new functionality or enhancements.

Greensboro/Winston-Salem, North Carolina Area

A Volvo IT Consultant with TekSystems; Responsibilities included serving as liaison on WirelessCar project and supporting NGTP platform, an automotive telematic solutions including remote services, vehicle diagnostics/ tracking, fleet management and emergency assistance within Linux-based environment using agile methodology.

Greensboro/Winston-Salem, North Carolina Area

A Wells Fargo Consultant with APEX Systems; Responsibilities included performing software regression/performance quality assurance testing for financial banking proprietary software - Automated Clearing House (ACH) on mobile devices - iPAD, mobile phones, device anywhere and migration data within Agile environment utilizing HP Quality Center for test scripts execution, link requirements and defect tracking.

Greater Atlanta Area

Responsibilities included application and on-call technical support for financial banking proprietary software; performed additional duties as a Project Coordinator for application related projects:Third Party Business Applications Project – led implementation of Metavante, Clark-American, RCA multi-factor authentication within Hosted datacenter to streamline existing operational processes, investigate technical requirements/deliverables, and execute performance and quality assurance… Show more Responsibilities included application and on-call technical support for financial banking proprietary software; performed additional duties as a Project Coordinator for application related projects:Third Party Business Applications Project – led implementation of Metavante, Clark-American, RCA multi-factor authentication within Hosted datacenter to streamline existing operational processes, investigate technical requirements/deliverables, and execute performance and quality assurance testing on applications.Marketing/Web Development Project -provided Subject Matter Expert (SME) of IBS configuration and web design knowledge implementing marketing program configuration within proprietary environment. Show less

Support Services Technician Secret Clearance - inactive

Master, Business Administration, With Distinction

Bs, Computer Information Systems

Bs

Activities and Societies: Delta Sigma Theta

Education record