Kavi Chokshi Email & Phone Number

Bend, Oregon, United States

Rethink Waste Program Coordinator: January 2023 to July 2024

Bend, Oregon, United States

I have the best job in the world: I get to make and share delicious soul-nourishing fresh authentic handmade chai with folks. Was available in 2 coffee shops for a few months. On pause for the next year or two.

Bend, Oregon, United States

• Managed and grew a comprehensive annual giving program, close to doubling membership.• Led a database transition from multiple systems to Salsa CRM and Engage.• Developed deep relationships with members and the community at large.• Organized membership events and tabled at community events.

Bend, Oregon, United States

• Oversaw and managed all field operations including multiple weekly virtual phone banks.• Handled recruitment, set-up, training, presentation, debriefing, and follow-up for each event.• Built relationships with endorsing groups, community leaders, other local candidates, statewide elected officials, and many different stakeholders to achieve a common goal.• Served as the liaison for the campaign at community events and meetings.• Led 200 amazing volunteers who talked to 5,000+ voters, mailed 6,000+ handwritten postcards, distributed 400+ yard signs, and sent thousands of texts.• Achieved an unprecedented win with a 21% margin in what was expected to be a close race.

Bend, Oregon Area

• Coordinated 2,600+ volunteers, managing 20 county coordinators across Oregon’s 2ndCongressional District (the 2nd largest non-state district in the country).• Initiated the Go Team Jamie weekly volunteer newsletter to keep volunteers engaged.• Used technology (like Google Forms) to streamline volunteer sign-up and coordination.• Co-Led the Call Every Voter weekend, where we made a record-breaking 100,000 calls.• Focused visits by both US Senators and the Governor on maximizing volunteer engagement.

Newtown Square, Pa

*I also rejoined and worked at Petplan again (remotely) from June 2019 to August 2020.Customer Advocate• Managed and advocated for the optimal experience of every policyholder.• Led the retention of policyholders by resolving their concerns from start to finish, includingcoordinating across multiple departments: Accounting, Claims, Sales, Policy Admin, and IT.• Developed the ability to de-escalate any situation and handle the most challenging customers.• Advocated for policy changes and process improvements to improve the customer experience.Business Analyst• Represented the Customer Experience Team on technology projects, like the company-wide Salesforce implementation and a redesign of the customer portal.• Created a new scheduling system and automatic reports to find gaps and optimize coverage.• Performed User-Acceptance Testing to make sure all software met requirements.• Performed analysis and developed data-based plans and processes for improvement.

Redesigned website from scratch (HTML/CSS/VisualStudio) for this financial services startup that was purchased by PayPal. The redesign outperformed the old one by 2x.Technical:● Created standards compliant and maintainable code (HTML/CSS) that worked to IE7● Developed in Microsoft Visual Studio. Used Mercurial for version control.● Added and customized Javascript and jQuery snippets● Edited images in Photoshop/Gimp and worked with freelancers for asset needs● Designed HTML emails (and quickly learned their limitations)

Started this innovative web startup that let students easily exchange textbooks on campus.Managed all parts of the business:• Designed the customer flow and processes, focusing on providing the best user experience.• Recruited and managed a team of 9 college interns for a guerrilla marketing campaign.• Led the project from idea to launch, attracting ~3,000 users with a $200 marketing budget.

• Oversaw a residential floor of 30+ college students.• Organized events, maintained a safe environment, and helped resolve conflicts.

Helped found this club and turn it into the largest club at the university. • Created the Marketing Experience Program pairing marketing students with local businesses. • 9 local businesses and 35+ students benefited from this brand new program. Win-win.

Bachelor Of Science (Bsc), Marketing

Activities and Societies: Blue Hen Marketing Club, Entrepreneurship Club, Resident Assistant, Student Government Association I was very.

Master Of Science - Ms, Entrepreneurship

A fully paid for one-year Master's Programme in Sweden. ABT.