Kavitha M. Email & Phone Number

Senior Account Manager and Senior Customer Success - Cyber Resilience EMEA, I lead the Strategic Account management for global enterprise customers in the information technology and services industry. With over 10 years of experience in Customer Success, Client Management, new and existing Sales, and Operations. I am passionate about building long-term customer relationships, delivering value, and driving growth in new and existing accounts. Have worked with SAAS and on premise products.I have a BA in Business Management and a Postgraduate in Entrepreneurship Studies, which equip me with the skills and knowledge to analyse business behaviours, negotiate effectively, and manage complex projects. I also have expertise in partner relationship management, customer relationship management, team mentoring, and people management, which enable me to collaborate with diverse stakeholders, empower my team, and achieve customer satisfaction.