Kavitha Marimuthu Email & Phone Number

Tamil Nadu, India

Chennai, Tamil Nadu, India

Seasoned Experienced Tester in IVR domain. Involved in review call for high level design requirements delivery as well as creating Test Plan and Test Strategy for the requirements delivery as a part of core IVR functionality • Involved in War room discussion to resolve the critical functional issues • Working on delivery of IVR functional requirements by testing the IVR system with an ability to complete the project in given timeline • Leading defect triage calls and ensuring the high priority defects are fixed and ensuring the test requirements are delivered on time

Chennai, Tamil Nadu, India

Gaming – (Slot games/Keno Games) Gambling software testing is a critical part of any launch process. We have dedicated gaming test laboratories and specialists who can address specific industry challenges. We focus on both software quality assurance and player perspective testing. This includes the pay validation, Animation, Sound and functional feature testing.Roles and Responsibilities: Analysis of the specifications (FRD and BRD) provided by the clients. Understanding Logical flow of the Application from Business Knowledge  Estimate the effort needed to design and execute the project  Analyzing the root cause of the failed Test Case and provide the related data samples to client  Responsible for reviewing of test plan and test cases for team members to ensure high quality deliverables.  Preparing Dashboards and Reports to report health of the project to client  Created Senior Inspection program to screen for and train potential Leads, Supervisors, and Managers. Managed multiple QA teams, assigned responsibilities, interviewed, hired, and trained new employees Merged BA and QA teams as a cost-effective approach to closing the communication gap between the two groups Being in support to Compliance Coordinator involved in reviewing game quality and ensuring it satisfies the regulatory requirements  Involved in game submission process to different regulatory gaming control board. Monitored product quality target levels to ensure compliance with customer expectations.

Hyderabad, Telangana, India

Being a software tester with 4+ years of experience in TechMahindra, I have worked for a US based project for Citi Bank Client.My work experience will include testing software applications for both cards and retail domain testing.Cards project: Dispute Management SystemFor credit card or debit card, a billing dispute is situation in which a client questions the validity of a transaction that was posted to their account.Client's also can dispute charges for a variety of other reasons including unauthorized charges, excessive charges, failure by the merchant to deliver merchandise, defective merchandise, dissatisfaction with the products or service received or billing error.Application Used: Pega is a Business Process Management tool. It is developed on Java and uses OOP and java concepts.We test the Business Process Flow (E.g. Banking Domain, Order management System, Call Center Management, Finance, Healthcare anything which has a Business flow).Retail:Accounts opening and testing the backend applications that finalize the process of opening consumer accounts , correspondence test Exstream (letters) that go out to Citi Retail customers.Operational areas we support: Retail customer service letters, statements and Account opening. Customer service validates application that the Citi employee directly interface with the customer