Kavya Ravi Email & Phone Number

Lead the Learning and Development function, serving as the primary subject matter expert in LMS administration, data analysis, and change management. Responsible for optimizing Paycom, Cornerstone, and Skillsoft platforms to enhance training engagement and streamline compliance tracking. Spearhead data-driven initiatives, including the redesign of onboarding programs that increased new hire retention by 20%. Drove the CRM rollout (Oracle CX Sales) by developing comprehensive resources and conducting over 75 training sessions, raising utilization rates. Leverage tools like Articulate Storyline, CapCut, and Canva to create engaging training content, improving knowledge retention by 30%.

Led the Learning and Development function, serving as the Subject Matter Expert in various areas such as training, LMS management, and training material development. Planned and executed training programs for system launches, new policies and procedures, competency development, and onboarding.

Managed and led New Hire Training classes, overseeing up to 10 trainees per class which involved facilitating material-focused sessions and hands-on nesting for four weeks. Initiated a curriculum improvement process which included utilizing authoring tools and adult learning principles, which resulted in a 10% increase in positive feedback on Level One Feedback Surveys and enabled the team to enhance their training resources and methods.

Supported the Senior Learning Consultant in developing and implementing learning programs for the Centene technology team, achieving an average Net Promoter Score of 75% and an average of 35 attendees per event, with 87% of participants motivated to apply the learned content. Created and facilitated leadership learning events, with an average of 20-25 attendees per session, including senior leadership, resulting in 90% of attendees feeling highly confident in implementing the course material.

Responsible for coordinating all back-end logistics for over 100 learning and development events for executive leaders throughout the enterprise resulting in an 80% Net Promoter Score and an average of 75 people per event. Oversaw all aspects of Centene University training facility including creating policies and procedures, delegating tasks to a team of 10 members, and consulting with executive level leadership on their event needs.

Developed a process for evaluating employee training needs and consulting with various employers on how to better prepare new hires for their position. This involved creating learning content and learning materials for various positions with Bayer. This L&D initiative resulted in a 35% performance improvement rate and 15% decrease in turnover.

M.P.S In Human Resources And Employment Relations

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Delta Sigma Pi