Kyle Wolfe Email & Phone Number

Cleveland, OH, US

University Heights, Ohio, United States

Cleveland, Ohio, United States

• Oversee the day-to-day residential education operations, ensuring efficient systems are in place to meet professional standards for timely and sensitive response to students, families, and CSU community members
• Directly supervise two Community Directors and indirectly supervise two Assistant Community Directors
• Responsible for planning and implementing Resident Assistant training prior to every semesterServe as the primary conduct officer/appeal officer for the Department of Residence Life and Housing
• Oversee the roommate conflict mediation process and management of the residential room change process
• Serve as the primary liaison to all living-learning communities, leading the on-going development of living-learning community initiatives in partnership with faculty and staff liaisons
• Implemented the “First 14 Days” of residential programming at the beginning of every semester

Cleveland, Ohio, United States

• Oversaw all operations of the Department of Residence Life and Housing, including all Residential Education and Housing Operations functions of two residence hall communities that housed over 1,000 residential students
• Directly supervised the Assistant Director for Housing Operations and two Resident Directors
• Oversaw the Maintenance Manager and maintenance contract with ABM within the Residence Halls
• Indirectly supervised the Resident Services Manager, two Assistant Resident Directors, and 30 Desk Assistants
• Oversaw various capital expenditure projects, including the addition of security cameras in the residence halls, adding turnstiles to one residence hall, roof repairs on the residence halls, adding swipe access points.
• Served on the implementation team for Adirondack/The Housing Director software

Cleveland, Ohio, United States

• Oversaw the daily residence life operations of two residence halls that housed over 1,000 residential students
• Directly supervised two Resident Directors and indirectly supervised two Assistant Resident Directors,27 Resident Assistants, and 30 Desk Assistants
• Oversaw payroll for all student employees, including Resident Assistants and Desk Assistants
• Ensured adequate coverage of the Professional Staff On Call duty calendar
• Served on the CARE Team Committee and University Programming Committee

Hiram, Ohio

• Oversaw the daily operations of student housing in eight residence halls and 26 townhouse units that house approximately 700 residential students
• Directly supervised two full time Area Coordinators and indirectly supervised 31 student staff members
• Oversaw the recruitment, hiring, and training of all student staff and full time Area Coordinators
• Provided students, prospective students, families, and guests with exceptional customer service
• Enforced all policies and addressed any violations or issues observed in a timely manner, ensured that a safe and secure environment was provided to all residents, students, and guests
• Conducted satisfaction surveys, evaluations, and other assessment initiatives on a regular basis

Madison, New Jersey

• Was responsible for the daily operation of ten residence halls that house approximately 1,200 students
• Trained, supervised, and evaluated thirty-two Resident Assistants and one Graduate Assistant
• Developed, implemented, and oversaw the recruitment and selection process for fifty-two resident assistant positions
• Provided appropriate counseling, mediation, and referral for individual students when needed
• Coordinated and ensured adequate coverage of the Resident Assistant duty rotation
• Conducted fire, health, and safety inspections of the upperclass residence halls on a regular basis

Madison, New Jersey

• Delivered a quality learning experience to students for two required one credit university courses, UNIV 1001: Transitioning to University Life and UNIV 1002: Preparation for Professional Life
• Developed lesson plans for material appropriate to the course
• Assigned and graded assignments in an appropriate and timely manner

Frostburg, Maryland

• Was responsible for hiring, training, and supervising one Head Resident Assistant and twelve Resident Assistants.
• Assisted with the planning and implementation of Supervisor and Resident Assistant training in conjunction with the Office of Residence Life at Frostburg State University
• Utilized Property Boss software to accept payments, update resident information, maintain resident work orders, track residents packages, contact residents, and more
• Was accountable for leadership development and co-curricular education through promotion of social, cultural, intellectual, and recreational activities for 406 first year and upperclassmen residents
• Was responsible for a programming and activities budget
• Maintained and updated Edgewood Commons’ social media platforms

Madison, New Jersey

• Was responsible for the direct supervision of sixteen Resident Assistants.
• Was responsible for two upperclassmen residence halls.
• Enforced policies set forth by the university.
• Provided 24 hour on-call duty coverage as part of a duty rotation.
• Maintained a programming budget for 49 Resident Assistants.
• Approved and process purchase orders for Campus Life programs.

Master Of Arts - Ma, Student Services Administration

Bachelor Of Arts - Ba, Communication Studies

Minors in History, Marketing, and Women's and Gender Studies.

High School Diploma