I served on the launch team, and now manage day-to-day operations for this non-profit ministry that serves immigrant families in the D.C. metro area. I establish and refine operating systems and processes for different aspects of the ministry including human resources, volunteer management, program registration, adult education courses, and children’s programming. I develop and manage the budget. I help manage a team of part-time and full-time staff and volunteers. I teach English and serve in children’s classes as needed.

Worked as task lead and instructional designer for a number of web-based and instructor-led training, mobile applications, blended learning programs, and educational games. Managed quality assurance tasks associated with training products, supported business development activities.

Designed web-based and instructor-led training for various Federal agencies, provided proposal support, completed quality assurance and technical editing tasks.

Direct volunteer leadership team and administer station health and safety program.

Responsible for the coordination of community outreach events and informational briefings for the installation's 25,000 service members and civilian employees.

Ensured timely delivery of more than 400 emergency communication messages to military commands.

Administered adult and youth volunteer programs at a major Military Medical Facility; responsible for training, placement, and recognition for more than 200 volunteers.