Kay E. Email & Phone Number

• Schedule and conduct all half-day trainings for department new hires and promotional positions on the use of Employee Self Service program, eHR and Time Collection• Coordinate and conduct 6-8 weeks of extensive one-on-one and/or group training for new timekeepers within Pay and Leave unit and/or various stations and bureaus.• Manage 10-16 unit timekeepers by approving time amendments, auditing projects and daily tasks to ensure each deadline is met• Provide technical solutions and IT troubleshooting for eHR (TIMEI) and MARS Help Desk email/phone inquiries and requests• Conduct unit/station audits and coordinate further timekeeping training if applicable• Special projects related to running reports, audits and corrections• Acts as a liaison to the Los Angeles County Auditor Controller's Office• Present Pay and Leave time and benefit information to DST, SA, SO, and CA Academy orientations off site• Utilize Microsoft Teams, Excel, Word, eHR, Outlook, Intranet• Implement, interpret and create amendments to Departmental Manual of Policy and Procedures (MPP), department timekeeping manual and eHR Policy and Procedures• Interpret and enforce County Codes, County Civil Service Rules and Memorandums of Understanding• Reviewed and analyzed employment applications in accordance to the Los Angeles County Department of Human Resources guidelines and procedures• Coordinated and administered all stages of testing for assigned examinations (including Subject Matter Expert reviews, written examinations, computer examinations, oral interviews, Appraisal of Promotability, and appeals)• Assisted department employees and county divisions with inquiries involving job bulletins, qualifications and the overall exam process• Create, update and improve eHR and timekeeping training methods for both in-person training and virtual training• Manage security role access to eHR - TimeI

• Processed pivotal stages of County Department Separations (Retirements, Resignations, Transfers, Discharges, Deceased)• Ordered and delivered retirement and commemorative encasements• Coordinated all large-scale Sworn Classes and weekly Civilian Orientations• Acted as a liaison between employees and LACERA and DHR benefits• Assisted department employees with inquiries involving benefits, pay, deductions, and change of status• Utilized Excel, Word, eHR, EIS and CWTAPPS• Reception back up

* Prepared and sent out letters to start background investigations* Assisted with fingerprinting and collecting confidential information from sworn applicants during background interviews* Coordinated all file review requests from outside law enforcement agencies* Provided reception relief* Processed and finalized administrative documents sent to Parks Bureau Operations (WCSCR, IOD, FMLA, IA, TC, UOF, Performance Evaluations, Pursuits, Civil Claims, Captain’s Memos)* Metered mail and distributed mail to all Park Bureau zones* Utilized Excel, Word, Word Perfect, Risk Management Tracking System (RMT), EPETS to organize and track documents* Maintained an effective system in processing Performance Evaluations which included assisting raters with proofreading, accuracy, email notifications and data entry in several trackers* Daily interactions with Sworn supervisors to ensure administrative information is accurate and on time* Managed Bureau Roster and transfers* Special projects assigned by the Captain* Reception duties* Back up for Secretary V

* Submitted requests for medical records, ALJ Hearing status, and dire need packages to clients.* Researched and collected information; prepared documents and reviewed files for attorneys before hearings* Account Receivable assignments as needed

* Directed 2-week training sessions for new employees in the New Orders Department* Prepared invoices, organized and controlled daily reports for accuracy and quality assurance* Heavy data entry, phones, customer service, contract analysis* Developed and edited the department training manual correlating with evolving programs and data systems.* Worked directly with managers and supervisors on special projects