Kay E. Email & Phone Number

• Schedule and conduct all half-day trainings for department new hires and promotional positions on the use of Employee Self Service program, eHR and Time Collection
• Coordinate and conduct 6-8 weeks of extensive one-on-one and/or group training for new timekeepers within Pay and Leave unit and/or various stations and bureaus.
• Manage 10-16 unit timekeepers by approving time amendments, auditing projects and daily tasks to ensure each deadline is met
• Provide technical solutions and IT troubleshooting for eHR (TIMEI) and MARS Help Desk email/phone inquiries and requests
• Conduct unit/station audits and coordinate further timekeeping training if applicable
• Special projects related to running reports, audits and corrections

• Processed pivotal stages of County Department Separations (Retirements, Resignations, Transfers, Discharges, Deceased)
• Ordered and delivered retirement and commemorative encasements
• Coordinated all large-scale Sworn Classes and weekly Civilian Orientations
• Acted as a liaison between employees and LACERA and DHR benefits
• Assisted department employees with inquiries involving benefits, pay, deductions, and change of status
• Utilized Excel, Word, eHR, EIS and CWTAPPS

* Prepared and sent out letters to start background investigations* Assisted with fingerprinting and collecting confidential information from sworn applicants during background interviews* Coordinated all file review requests from outside law enforcement agencies* Provided reception relief* Processed and finalized administrative documents sent to Parks.

* Submitted requests for medical records, ALJ Hearing status, and dire need packages to clients.* Researched and collected information; prepared documents and reviewed files for attorneys before hearings* Account Receivable assignments as needed

* Directed 2-week training sessions for new employees in the New Orders Department* Prepared invoices, organized and controlled daily reports for accuracy and quality assurance* Heavy data entry, phones, customer service, contract analysis* Developed and edited the department training manual correlating with evolving programs and data systems.* Worked.