Kay Thomas
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Kay Thomas Email & Phone Number

--“Driving Excellence in Property Management and Customer Support.” at LEAD Association Management, Inc.
Location: Houston, Texas, United States 5 work roles
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Role
--“Driving Excellence in Property Management and Customer Support.”
Location
Houston, Texas, United States
Company size

Who is Kay Thomas? Overview

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Quick answer

Kay Thomas is listed as --“Driving Excellence in Property Management and Customer Support.” at LEAD Association Management, Inc., a company with 11 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Kay Thomas.

Kay Thomas previously worked as Client Support Manager at Lead Association Management, Inc. and Sales Associate at Allstate- National General Insurance.

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Email format at LEAD Association Management, Inc.

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LEAD Association Management, Inc.

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Profile bio

About Kay Thomas

Dedicated professional with a strong background in property management. I bring a proven track record of success in managing client relationships and ensuring their satisfaction. My passion for providing exceptional service and my ability to collaborate effectively make me a valuable asset to any team.Throughout my career, I honed my skills in property operations, maintenance coordination, and tenant relations. I pride myself on my attention to detail and commitment to maintaining the highest standards of property upkeep. I am adept at assisting in budgeting and financial reporting to ensure the smooth operation of single and multifamily communities.In addition to this, I have a deep understanding of the leasing process. I excel in marketing and showcasing properties to prospective tenants, conducting thorough screenings, and negotiating lease agreements. My goal is to find the perfect match between tenants and properties, fostering long lasting, positive relationships.In addition to my leadership and analytical skills, I'm known for my ability to cultivate strong relationships with internal and external stakeholders. I'm a proficient communicator who can articulate complex ideas in a clear and engaging manner, fostering alignment and collaboration among diverse teams.I focused on creating a sense of community and enhancing tenant satisfaction. I implemented innovative strategies to engage residents, address concerns promptly, and build a strong sense of belonging. My dedication to resident retention led to increased lease renewals and improved overall tenant happiness.I’ve made a positive impact at multiple Organizations, including Lead Association Management, Allstate- National General Insurance, Harvest Green, Veranda, Long Meadow Farms, Kendall Manor Apartment Homes, Heritage Grand at Sienna, Sabine Street Lofts and Stratford House but my prowess is not limited by industry type.Combining these diverse experiences, I am well equipped to provide exceptional client support, optimize property management operations, and foster positive relationships in the real estate industry. Let's collaborate and drive success together. Please feel free to contact me at kaythomas.amgr@gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.”Below is the list of skills outlining the foundation of my career:Client Relationship Management | Property Operations | Tenant Retention | Leasing Strategy | Financial Reporting

Current workplace

Kay Thomas's current company

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LEAD Association Management, Inc.
Lead Association Management, Inc.
--“Driving Excellence in Property Management and Customer Support.”
houston, texas, united states
Website
Employees
11
AeroLeads page
5 roles

Kay Thomas work experience

A career timeline built from the work history available for this profile.

Client Support Manager

Current

Houston, Texas, United States

In my role as a Client Support Manager, I have been responsible for administering homeowner contact to recover overdue annual assessment payments, resulting in a significant increase in revenue collection. My duties include collaborating with vendors to ensure optimal functionality of amenities for homeowners, thereby enhancing resident satisfaction. I.

Apr 2022 - Present

Sales Associate

Allstate- National General Insurance

Houston, Texas, United States

In this role, I was responsible for responding to incoming calls from potential sales customers. I managed interactive call queues, providing a positive first impression. My active listening skills allowed me to identify and assess customer needs, proposing tailored insurance plans based on their budgets and requirements. Key Accomplishments:► Achieved a.

Feb 2021 - Apr 2022

Assistant Property Manager/Bookkeeper/Sr. Leasing Consultant

Kendall Manor Apartment Homes

Houston, Texas, United States

During this time of employment, I conducted thorough move out inspections and accurately documented damages, entering charges using the SODA system for future use and reference. I utilized Yardi to record traffic visits, ensuring accountability and follow up measures. My creative methods facilitated the collection and posting of both current and delinquent.

Jul 2019 - Feb 2021

Assistant Property Manager/Bookkeeper /Sr. Leasing Consultant

Heritage Grand At Sienna

Missouri City, Texas, United States

In this capacity, I entered and managed a variety of tasks, including charges, renewals, new move-ins/outs, and NTVs using Yardi software. I conducted deposit accounting during move outs and collected charges for damages incurred. Managing property expenses to ensure community operations stayed within budget constraints was also part of my.

May 2017 - Aug 2019

Assistant Manager/Bookkeeper/Sr. Leasing Consultant

Stratford House

Houston, Texas, United States

In my role as an Assistant Manager/Bookkeeper/Sr. Leasing Consultant, I handled past disappointed residents with move-out charges by addressing concerns effectively in a polite and professional manner. I identified and resolved practical issues associated with a variety of situations and lease violations by adhering to set TAA red book policies. I used.

Mar 2015 - May 2017
Team & coworkers

Colleagues at LEAD Association Management, Inc.

Other employees you can reach at lead-inc.com. View company contacts for 11 employees →

FAQ

Frequently asked questions about Kay Thomas

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What company does Kay Thomas work for?

Kay Thomas works for LEAD Association Management, Inc..

What is Kay Thomas's role at LEAD Association Management, Inc.?

Kay Thomas is listed as --“Driving Excellence in Property Management and Customer Support.” at LEAD Association Management, Inc..

Where is Kay Thomas based?

Kay Thomas is based in Houston, Texas, United States while working with LEAD Association Management, Inc..

What companies has Kay Thomas worked for?

Kay Thomas has worked for Lead Association Management, Inc., Allstate- National General Insurance, Kendall Manor Apartment Homes, Heritage Grand At Sienna, and Stratford House.

Who are Kay Thomas's colleagues at LEAD Association Management, Inc.?

Kay Thomas's colleagues at LEAD Association Management, Inc. include Lindi Almendarez, Amanda Cox, Syd Talley, Chloe Talley Patrick, and Yvonne Alexander.

How can I contact Kay Thomas?

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