Kaya Fahsbender Email & Phone Number

Phoenix, Az, Us

Leading attendee and speaker registration process, Cvent and website management, speaker research for Amsterdam Impact Forum 2024, West Coast Impact Forum 2025, Singapore Impact Forum 2025, and Berlin Impact Forum 2025.

-Executing administrative tasks relating to website design, speaker management, and attendee experience for multiple global industry-leading events.-Leading company-wide shift to Cvent platform - SaaS solution for events, meetings, and hospitality management.-Developing 11+ Standard Operating Procedures (SOPs) related to speaker management, Cvent administration, and website design.-Moderating organization's forum support inbox and speaker management inbox.

-Prototyping creative solutions to user experience on mobile and desktop versions of app-Conducting user testing, interviews, and triangulation methods on 15+ current and potential app users-Designing desktop version of app to acquire new users and inform future strategies for customer acquisition and retention

Provo, Utah, United States

-Maintained multi-purpose venues that host the athletics of NCAA Big 12 school, Brigham Young University, to serve 80,000+ people through meticulous setup of physical event elements-Promoted positive fan and participant experience through problem-solving and customer service during 25+ events a season-Practiced adaptability by responding to spontaneous tasks and requests both internally and externally

Irvine, California, United States

-Designed and built registration websites for corporate events through Cvent software-Sourced venues and team-building activities for upcoming events to promote positive employee network-Refreshed and organized internal hospitality and events databases with 60+ new additions-Led office engagement campaign designed to improve employee experience, increase well-being, and encourage interaction for 1000+ employees throughout all office departments -Informed and improved user experience on Xvantage™ for Customers platform through focus groups and user testing-Gained insight into event planning and event marketing strategy by holding and shadowing planning calls and meetings-Professionally communicated by presenting positive psychology and event knowledge with 100+ individuals across the marketing division

-Analyzed current global market trends for satellite connectivity. -Constructed hypotheses and 10+ innovative use cases for the future of satellite communications.-Conducted market research on present technology and satellite investments-Strategized technological advancements to inform decisions made by Boeing regarding satellite connectivity in the 2030s-2040s.-Navigated through ambiguity and strict deadlines by practicing problem solving and adaptability

-Increased shift revenue and customer satisfaction by offering one-on-one support to customers through personable interaction and honest opinions on stylistic choices.-Managed transactions and sales to over 100 customers each shift. -Fostered brand aesthetic and current store message through thoughtful product placement within store.

-Managed all social media accounts (Instagram, Twitter, Facebook, LinkedIn) by creating relevant and engaging content to post.-Organized and attended community events (including D1 sporting events, local school events, etc) to promote the organization and its message. -Built database with 100+ elementary school resources for curriculums in schools across the country.-Managed social media profiles with emphasis on non-profit and sports marketing