Kayce Croy Email & Phone Number

Durham, North Carolina, United States

• Expanded TA Coordinator responsibilities to encompass Talent Programs (Early Talent), contributing to the recruitment process for Interns and New Grads across global offices.• Scheduled 10-20 weekly interviews during peak campus recruiting seasons while effectively balancing project work. • Ran the asynchronous video interview stage for various roles, managing 130+ candidates per recruiting season via Willo. • Scheduled Skills and Final Day Interviews within 24-48 hours of candidate response to initial outreach. • Ensured data integrity within Greenhouse through regular reviews and addressing candidate pipeline issues promptly. • Improved Talent Programs’ efficiency by conducting resume reviews, reference checks, industry research, setting up job reqs, editing job descriptions/interview questions, and streamlining operations. • Maintained comprehensive knowledge of early career roles, including Intern, New Grad, and Apprenticeship positions across various domains.• Represented the company at Career Fairs, on-campus events, and interview workshops for student clubs, contributing to brand awareness and fostering connections. • Led the Mitigating Reneges Committee to provide engagement/community building for Interns leading up to their start date. • Managed logistics for the summer internship program; collaborated with IT, HR, Payroll, Allocation, Office Teams to ensure a well-organized and impactful experience for the Interns.• Oversaw seamless onboarding/offboarding for 50+ students across 5 North American offices; accommodating multiple start & end dates. • Facilitated Intern orientation, served as a Program Mentor, planned diverse events throughout the summer internship, and delivered Return Offers. • Handled recruitment and summer internship swag purchases, along with monthly expense reports and budgeting for the team. • Engaged in Employee Resource Groups, serving as an ERG Lead to cultivate a sense of belonging and employee engagement.

• Coordinated and scheduled cross-functional candidate interviews and retrospectives across North American offices; successfully arranging 300+ Skills/Final Day interviews for experienced, non-entry level candidates during tenure. • Partnered with Recruiters/Hiring Managers to plan and execute interview logistics to create a positive candidate experience. • Navigated time zones and complex calendars across organizational levels to identify earliest availability for in-person and virtual interviews, covering multiple stages, sessions, and interviewers. • Initiated candidate correspondence through manual scheduling and later transitioned to scheduling platforms, managing scheduling requests, interview confirmations, calendar invites, and candidate surveys. • Provided comprehensive logistical support to candidates, offering timely inquiries, creating agendas, leading office tours, and accommodating last minute requests/emergencies to ensure a seamless interview process. • Enhanced the efficiency of in-person interviews by collaborating effectively with Executive Assistants, Office Teams, and IT Support, overseeing conference room reservations to optimize the interview process.• Addressed interviewer inquiries and communication channels in Slack, delivering updated information promptly, sending interview reminders, resolving scheduling conflicts, and following up on scorecard submissions. • Oversaw interview teams’ capacity to meet hiring demands by maintaining multiple interview pools based on training and readiness, including conducting Interviewing 101 Training and orchestrating shadowing procedures for new interviewers.• Implemented strategies to enhance candidate and interviewer experiences, as well as overall TA coordination operations.• Operated as a New Hire Mentor, providing essential training and guidance to newly hired TA Coordinators, supporting their integration into the Talent Acquisition team and ensuring a smooth onboarding process.

Lynchburg, Virginia, United States

• Was an active member of the Junior League of Lynchburg, a dynamic organization dedicated to developing women's leadership skills and collectively advancing community iniaitvies focused on empowering women and children. • Contributed as the SPARK Editor, leading the creation and dissemination of our newsletter, and played a pivotal role in the Diversity & Inclusion Task Force, spearheading efforts to foster a more inclusive and equitable community envionment.

Lynchburg, Virginia, United States

• Responsbile for Title IX Programming; arranged events and resources to raise awareness as well as prevention of domestic violence and sexual assault for the Randolph Community.• Assumed the role of the secondary Title IX Investigator for the College; conducted thorough investigations into reported cases of sexual misconduct, confirmed adherence to legal and institutional guidelines. • Collaborated with key stakeholders, maintained accurate and confidential records, and submitted comprehensive reports to support a safe and inclusive campus environment.

Lynchburg, Virginia, United States

• Supported the Assistant Dean for Residence Life and the Dean of Students in managing Residence Life, Housing, and Student Conduct.• Responsible for the safety and well-being of residential (400+) and commuter (100+) students. • Fulfilled responsibilities as an Administrator on Call; offering guidance, instructions, and in-person support to Head Residents, Resident Assistants, and Campus Safety Staff during mental health and emergency situations on campus.• Supervised a team of 18 Resident Assistants and 4 Head Residents with a shared goal of creating inclusive, respectful, and positive living communities conducive to academic success and student development.• Held students accountable to Student Handbook policies while serving as a Conduct Officer; participated in Administrative Hearings as needed. • Organized and implemented training for Residence Life staff at the beginning of the Fall and Spring Semesters.• Oversaw the opening and closing procedures of the residence halls for the various breaks.• Provided guidance to individuals and student organizations, addressing a spectrum of issues including mental health, career growth, social dynamics, and community concerns; used conflict resolution measures as needed. • Designed and implemented student programs in collaboration with campus partners, promoting events and resources for individual growth and community building.• Directed monthly Residence Life events, called In-Services, to provide updates, review procedures, facilitate professional development, and focus on staff bonding.• Submitted work orders to Building and Grounds Department; overseeing maintenance of 6 residential halls. • Managed the Student Leader Selection Process, supervising group and individual interviews for various student leadership roles, including the hiring of new Resident Assistants.• Elected representative for the Dean of Students Office on the Staff Advisory Committee which advised the College President on staff concerns.

Harrisonburg, Virginia, United States

• Supervised a team of Resident Assistants to maintain the safety and well-being of 200 residents within an assigned residential hall.• Enforced campus and residence life policies while encouraging respect and inclusion within the community of residents.• Led weekly staff meetings and monthly training sessions, resulting in stronger team dynamics and knowledge retention, as well as improvements in Incident Documentation writing and conflict management.• Ensured building maintenance and administrative tasks were completed in a timely manner by the Resident Assistants.• Served on an “On Call Rotation” to provide guidance and instructions when dealing with emergency situations for 28 residential halls serving over 5,000 students who lived on campus.• Organized and conducted interviews for both Undergraduate Hall Director and Resident Assistant positions.• Was an active member of the RA Selection Committee, Staff Selection and Training Committee, and Transition Team Training Committee.• Trained and served as a Psychology 100 Facilitator, Alcohol Roundtable Facilitator, Accountability Board Member, and Civic Learning Mentor.

Rockingham County, Virginia, United States

• Effectively delivered lesson plans left by absent teachers, ensuring continuity in students’ education.• Demonstrated flexibility by adapting to various grade levels and subject matters. • Exhibited professionalism in all interaction with students and staff. • Implemented practical classroom management strategies to ensure a focused and productive atmosphere. • Successfully maintained a positive and inclusive learning environment.

Newport News, Virginia, United States

• Worked for the Office of Residence Life as a Resident Assistant from August 2014 to April 2016. • Promoted to Senior Resident Assistant for the 2015 -2016 academic year. • Mentored and served as a resource for 45 first year students, while encouraging a respectful and inclusive hall community.• Worked on a duty rotation, enforced hall policies, responded to emergency situations, maintained a safe environment, as well as planned social events for community building.

Masters Of Science In Education, Adult Education And Human Resource Development

• Successfully defended my Master's Thesis and presented it at both the 2018 JMU Diversity Conference and the Graduate School Symposium. •.

Bachelor Of Arts - Ba, English

• Was an active member of Alpha Phi Omega (APO), Alpha Sigma Alpha (ASA), Sigma Tau Delta (English Honor Society), and Order of Omega. •.