Kayce Croy Email & Phone Number

Durham, North Carolina, United States

• Expanded TA Coordinator responsibilities to encompass Talent Programs (Early Talent), contributing to the recruitment process for Interns and New Grads across global offices.
• Scheduled 10-20 weekly interviews during peak campus recruiting seasons while effectively balancing project work.
• Ran the asynchronous video interview stage for various roles, managing 130+ candidates per recruiting season via Willo.
• Scheduled Skills and Final Day Interviews within 24-48 hours of candidate response to initial outreach.
• Ensured data integrity within Greenhouse through regular reviews and addressing candidate pipeline issues promptly.
• Improved Talent Programs’ efficiency by conducting resume reviews, reference checks, industry research, setting up job reqs, editing job descriptions/interview questions, and streamlining operations.

• Coordinated and scheduled cross-functional candidate interviews and retrospectives across North American offices; successfully arranging 300+ Skills/Final Day interviews for experienced, non-entry level candidates.
• Partnered with Recruiters/Hiring Managers to plan and execute interview logistics to create a positive candidate experience.
• Navigated time zones and complex calendars across organizational levels to identify earliest availability for in-person and virtual interviews, covering multiple stages, sessions, and interviewers.
• Initiated candidate correspondence through manual scheduling and later transitioned to scheduling platforms, managing scheduling requests, interview confirmations, calendar invites, and candidate surveys.
• Provided comprehensive logistical support to candidates, offering timely inquiries, creating agendas, leading office tours, and accommodating last minute requests/emergencies to ensure a seamless interview process.
• Enhanced the efficiency of in-person interviews by collaborating effectively with Executive Assistants, Office Teams, and IT Support, overseeing conference room reservations to optimize the interview process.

Lynchburg, Virginia, United States

• Was an active member of the Junior League of Lynchburg, a dynamic organization dedicated to developing women's leadership skills and collectively advancing community iniaitvies focused on empowering women and children.
• Contributed as the SPARK Editor, leading the creation and dissemination of our newsletter, and played a pivotal role in the Diversity & Inclusion Task Force, spearheading efforts to foster a more inclusive and.

Lynchburg, Virginia, United States

• Responsbile for Title IX Programming; arranged events and resources to raise awareness as well as prevention of domestic violence and sexual assault for the Randolph Community.
• Assumed the role of the secondary Title IX Investigator for the College; conducted thorough investigations into reported cases of sexual misconduct, confirmed adherence to legal and institutional guidelines.
• Collaborated with key stakeholders, maintained accurate and confidential records, and submitted comprehensive reports to support a safe and inclusive campus environment.

Lynchburg, Virginia, United States

• Supported the Assistant Dean for Residence Life and the Dean of Students in managing Residence Life, Housing, and Student Conduct.
• Responsible for the safety and well-being of residential (400+) and commuter (100+) students.
• Fulfilled responsibilities as an Administrator on Call; offering guidance, instructions, and in-person support to Head Residents, Resident Assistants, and Campus Safety Staff during mental health and emergency.
• Supervised a team of 18 Resident Assistants and 4 Head Residents with a shared goal of creating inclusive, respectful, and positive living communities conducive to academic success and student development.
• Held students accountable to Student Handbook policies while serving as a Conduct Officer; participated in Administrative Hearings as needed.
• Organized and implemented training for Residence Life staff at the beginning of the Fall and Spring Semesters.

Harrisonburg, Virginia, United States

• Supervised a team of Resident Assistants to maintain the safety and well-being of 200 residents within an assigned residential hall.
• Enforced campus and residence life policies while encouraging respect and inclusion within the community of residents.
• Led weekly staff meetings and monthly training sessions, resulting in stronger team dynamics and knowledge retention, as well as improvements in Incident Documentation writing and conflict management.
• Ensured building maintenance and administrative tasks were completed in a timely manner by the Resident Assistants.
• Served on an “On Call Rotation” to provide guidance and instructions when dealing with emergency situations for 28 residential halls serving over 5,000 students who lived on campus.
• Organized and conducted interviews for both Undergraduate Hall Director and Resident Assistant positions.

Rockingham County, Virginia, United States

• Effectively delivered lesson plans left by absent teachers, ensuring continuity in students’ education.
• Demonstrated flexibility by adapting to various grade levels and subject matters.
• Exhibited professionalism in all interaction with students and staff.
• Implemented practical classroom management strategies to ensure a focused and productive atmosphere.
• Successfully maintained a positive and inclusive learning environment.

Newport News, Virginia, United States

• Worked for the Office of Residence Life as a Resident Assistant from August 2014 to April 2016.
• Promoted to Senior Resident Assistant for the 2015 -2016 academic year.
• Mentored and served as a resource for 45 first year students, while encouraging a respectful and inclusive hall community.
• Worked on a duty rotation, enforced hall policies, responded to emergency situations, maintained a safe environment, as well as planned social events for community building.

Masters Of Science In Education, Adult Education And Human Resource Development

• Successfully defended my Master's Thesis and presented it at both the 2018 JMU Diversity Conference and the Graduate School Symposium. •.

Bachelor Of Arts - Ba, English

• Was an active member of Alpha Phi Omega (APO), Alpha Sigma Alpha (ASA), Sigma Tau Delta (English Honor Society), and Order of Omega. •.