Kay Illenden Email & Phone Number

South San Francisco

Workplace Program & Project Manager Manager utilizing in-depth knowledge of design, construction, and change management, supporting 12,000+ employees through end to end completion of projects, including: facilitation for future of work agreements, user needs assessments for building, occupancy planning & re-stack, change and transition management, design and management for prototype workplace. Responsible for project design & planning, program management, coaching/consulting, prototyping, continuous improvement, and relationship management. A strategic partner with peers in Site Services, Pharma Informatics, and People & Culture, serve as a guide for the delivery of innovative work environment solutions.

South San Francisco, California, United States

Lead strategy and implementation for the early return to campus for ~2000 early adoptersManaged 12 cross-functional workstreams (~60 people) through user-centered insights, user experience, and implementation of operational readiness. Engagement activities included: user stories, journey mapping, technology and furniture prototypes.

South San Francisco, California, United States

Oversight and program management for the Neighborhood Work Environments Program, supporting 12,000+ employees in lab, manufacturing, and unassigned activity based work settings.Responsible for measuring effectiveness of neighborhood work environments design and program implementation through qualitative understanding of human factors, quantitative data analysis, managing iterative changes to the programPeople manager for contractors supporting the Work Environments team Team Leader for Site Services People Forum, Innovation Experience

San Francisco Bay Area

Leader for the client engagement and sales strategy to call on leading architecture and interior design firms. Shared research & evidence-based design as well as thoughtful product solutions to help companies better understand how to utilize space to achieve their business goals. Relationship manager focused on each clients’ unique goals. Collaborated to develop strategies to support growth through professional development, industry networking, and business development. Goal oriented, I exceeded expectations and met my client engagement and revenue targets (over $10m) every year.

Chicago, Illinois

Chicago, Illinois, United States

Curation and execution for exceptional branded experiences for clients in various geographic markets. Designed unique interactions to enhance relationship building and interaction with the brand.

Chicago, Il

Interiors Studio Designer, collaborated with teammates for corporate interior, retail, hospitality, and trade show projects in planning, design, and execution for both international and domestic clients. Sustainability Studio Designer, conducted research on both sustainable materials and testing practices for clients interested in pursuing LEED certification for their spaces.

Bfa, Interior Design

Change Leadership

Designed Objects, Visual Communication, Fiber And Material Studies

Education record